Rebuild the affected vibeship-derived skills from the pinned upstream snapshot instead of leaving the truncated imported bodies on main. Refresh the derived catalog and plugin mirrors so the canonical skills, compatibility data, and generated artifacts stay in sync. Refs #473
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name, description, risk, source, date_added
| name | description | risk | source | date_added |
|---|---|---|---|---|
| email-systems | Email has the highest ROI of any marketing channel. $36 for every $1 spent. Yet most startups treat it as an afterthought - bulk blasts, no personalization, landing in spam folders. | none | vibeship-spawner-skills (Apache 2.0) | 2026-02-27 |
Email Systems
Email has the highest ROI of any marketing channel. $36 for every $1 spent. Yet most startups treat it as an afterthought - bulk blasts, no personalization, landing in spam folders.
This skill covers transactional email that works, marketing automation that converts, deliverability that reaches inboxes, and the infrastructure decisions that scale.
Principles
- Transactional vs Marketing separation | Description: Transactional emails (password reset, receipts) need 100% delivery. Marketing emails (newsletters, promos) have lower priority. Use separate IP addresses and providers to protect transactional deliverability. | Examples: Good: Password resets via Postmark, marketing via ConvertKit | Bad: All emails through one SendGrid account
- Permission is everything | Description: Only email people who asked to hear from you. Double opt-in for marketing. Easy unsubscribe. Clean your list ruthlessly. Bad lists destroy deliverability. | Examples: Good: Confirmed subscription + one-click unsubscribe | Bad: Scraped email list, hidden unsubscribe, bought contacts
- Deliverability is infrastructure | Description: SPF, DKIM, DMARC are not optional. Warm up new IPs. Monitor bounce rates. Deliverability is earned through technical setup and good behavior. | Examples: Good: All DNS records configured, dedicated IP warmed for 4 weeks | Bad: Using free tier shared IP, no authentication records
- One email, one goal | Description: Each email should have exactly one purpose and one CTA. Multiple asks means nothing gets clicked. Clear single action. | Examples: Good: "Click here to verify your email" (one button) | Bad: "Verify email, check out our blog, follow us on Twitter, refer a friend..."
- Timing and frequency matter | Description: Wrong time = low open rates. Too frequent = unsubscribes. Let users set preferences. Test send times. Respect inbox fatigue. | Examples: Good: Weekly digest on Tuesday 10am user's timezone, preference center | Bad: Daily emails at random times, no way to reduce frequency
Patterns
Transactional Email Queue
Queue all transactional emails with retry logic and monitoring
When to use: Sending any critical email (password reset, receipts, confirmations)
// Don't block request on email send await queue.add('email', { template: 'password-reset', to: user.email, data: { resetToken, expiresAt } }, { attempts: 3, backoff: { type: 'exponential', delay: 2000 } });
Email Event Tracking
Track delivery, opens, clicks, bounces, and complaints
When to use: Any email campaign or transactional flow
Track lifecycle:
- Queued: Email entered system
- Sent: Handed to provider
- Delivered: Reached inbox
- Opened: Recipient viewed
- Clicked: Recipient engaged
- Bounced: Permanent failure
- Complained: Marked as spam
Template Versioning
Version email templates for rollback and A/B testing
When to use: Changing production email templates
templates/ password-reset/ v1.tsx (current) v2.tsx (testing 10%) v1-deprecated.tsx (archived)
Deploy new version gradually
Monitor metrics before full rollout
Bounce Handling State Machine
Automatically handle bounces to protect sender reputation
When to use: Processing bounce and complaint webhooks
switch (bounceType) { case 'hard': await markEmailInvalid(email); break; case 'soft': await incrementBounceCount(email); if (count >= 3) await markEmailInvalid(email); break; case 'complaint': await unsubscribeImmediately(email); break; }
React Email Components
Build emails with reusable React components
When to use: Creating email templates
import { Button, Html } from '@react-email/components';
export default function WelcomeEmail({ userName }) { return ( <Html>
Welcome {userName}!
Get Started </Html> ); }Preference Center
Let users control email frequency and topics
When to use: Building marketing or notification systems
Preferences: ☑ Product updates (weekly) ☑ New features (monthly) ☐ Marketing promotions ☑ Account notifications (always)
Respect preferences in all sends
Required for GDPR compliance
Sharp Edges
Missing SPF, DKIM, or DMARC records
Severity: CRITICAL
Situation: Sending emails without authentication. Emails going to spam folder. Low open rates. No idea why. Turns out DNS records were never set up.
Symptoms:
- Emails going to spam
- Low deliverability rates
- mail-tester.com score below 8
- No DMARC reports received
Why this breaks: Email authentication (SPF, DKIM, DMARC) tells receiving servers you're legit. Without them, you look like a spammer. Modern email providers increasingly require all three.
Recommended fix:
Required DNS records:
SPF (Sender Policy Framework)
TXT record: v=spf1 include:_spf.google.com include:sendgrid.net ~all
DKIM (DomainKeys Identified Mail)
TXT record provided by your email provider Adds cryptographic signature to emails
DMARC (Domain-based Message Authentication)
TXT record: v=DMARC1; p=quarantine; rua=mailto:dmarc@yourdomain.com
Verify setup:
- Send test email to mail-tester.com
- Check MXToolbox for record validation
- Monitor DMARC reports
Using shared IP for transactional email
Severity: HIGH
Situation: Password resets going to spam. Using free tier of email provider. Some other customer on your shared IP got flagged for spam. Your reputation is ruined by association.
Symptoms:
- Transactional emails in spam
- Inconsistent delivery
- Using same provider for marketing and transactional
Why this breaks: Shared IPs share reputation. One bad actor affects everyone. For critical transactional email, you need your own IP or a provider with strict shared IP policies.
Recommended fix:
Transactional email strategy:
Option 1: Dedicated IP (high volume)
- Get dedicated IP from your provider
- Warm it up slowly (start with 100/day)
- Maintain consistent volume
Option 2: Transactional-only provider
- Postmark (very strict, great reputation)
- Includes shared pool with high standards
Separate concerns:
- Transactional: Postmark or Resend
- Marketing: ConvertKit or Customer.io
- Never mix marketing and transactional
Not processing bounce notifications
Severity: HIGH
Situation: Emailing same dead addresses over and over. Bounce rate climbing. Email provider threatening to suspend account. List is 40% dead.
Symptoms:
- Bounce rate above 2%
- No webhook handlers for bounces
- Same emails failing repeatedly
Why this breaks: Bounces damage sender reputation. Email providers track bounce rates. Above 2% and you start looking like a spammer. Dead addresses must be removed immediately.
Recommended fix:
Bounce handling requirements:
Hard bounces:
Remove immediately on first occurrence Invalid address, domain doesn't exist
Soft bounces:
Retry 3 times over 72 hours After 3 failures, treat as hard bounce
Implementation:
// Webhook handler for bounces
app.post('/webhooks/email', (req, res) => {
const event = req.body;
if (event.type === 'bounce') {
await markEmailInvalid(event.email);
await removeFromAllLists(event.email);
}
});
Monitor:
Track bounce rate by campaign Alert if bounce rate exceeds 1%
Missing or hidden unsubscribe link
Severity: CRITICAL
Situation: Users marking as spam because they cannot unsubscribe. Spam complaints rising. CAN-SPAM violation. Email provider suspends account.
Symptoms:
- Hidden unsubscribe links
- Multi-step unsubscribe process
- No List-Unsubscribe header
- High spam complaint rate
Why this breaks: Users who cannot unsubscribe will mark as spam. Spam complaints hurt reputation more than unsubscribes. Also it is literally illegal. CAN-SPAM, GDPR all require clear unsubscribe.
Recommended fix:
Unsubscribe requirements:
Visible:
- Above the fold in email footer
- Clear text, not hidden
- Not styled to be invisible
One-click:
- Link directly unsubscribes
- No login required
- No "are you sure" hoops
List-Unsubscribe header:
List-Unsubscribe: <mailto:unsubscribe@example.com>,
<https://example.com/unsubscribe?token=xxx>
List-Unsubscribe-Post: List-Unsubscribe=One-Click
Preference center:
Option to reduce frequency instead of full unsubscribe
Sending HTML without plain text alternative
Severity: MEDIUM
Situation: Some users see blank emails. Spam filters flagging emails. Accessibility issues for screen readers. Email clients that strip HTML show nothing.
Symptoms:
- No text/plain part in emails
- Blank emails for some users
- Lower engagement in some segments
Why this breaks: Not everyone can render HTML. Screen readers work better with plain text. Spam filters are suspicious of HTML-only. Multipart is the standard.
Recommended fix:
Always send multipart:
await resend.emails.send({
from: 'you@example.com',
to: 'user@example.com',
subject: 'Welcome!',
html: '<h1>Welcome!</h1><p>Thanks for signing up.</p>',
text: 'Welcome!\n\nThanks for signing up.',
});
Auto-generate text from HTML:
Use html-to-text library as fallback But hand-crafted plain text is better
Plain text should be readable:
Not just HTML stripped of tags Actual formatted text content
Sending high volume from new IP immediately
Severity: HIGH
Situation: Just switched providers. Started sending 50,000 emails/day immediately. Massive deliverability issues. New IP has no reputation. Looks like spam.
Symptoms:
- New IP/provider
- Sending high volume immediately
- Sudden deliverability drop
Why this breaks: New IPs have no reputation. Sending high volume immediately looks like a spammer who just spun up. You need to gradually build trust.
Recommended fix:
IP warm-up schedule:
Week 1: 50-100 emails/day Week 2: 200-500 emails/day Week 3: 500-1000 emails/day Week 4: 1000-5000 emails/day Continue doubling until at volume
Best practices:
- Start with most engaged users
- Send to Gmail/Microsoft first (they set reputation)
- Maintain consistent volume
- Don't spike and drop
During warm-up:
- Monitor deliverability closely
- Check feedback loops
- Adjust pace if issues arise
Emailing people who did not opt in
Severity: CRITICAL
Situation: Bought an email list. Scraped emails from LinkedIn. Added conference contacts. Spam complaints through the roof. Provider suspends account. Maybe a lawsuit.
Symptoms:
- Purchased email lists
- Scraped contacts
- High unsubscribe rate on first send
- Spam complaints above 0.1%
Why this breaks: Permission-based email is not optional. It is the law (CAN-SPAM, GDPR). It is also effective - unwilling recipients hurt your metrics and reputation more than they help.
Recommended fix:
Permission requirements:
Explicit opt-in:
- User actively chooses to receive email
- Not pre-checked boxes
- Clear what they are signing up for
Double opt-in:
- Confirmation email with link
- Only add to list after confirmation
- Best practice for marketing lists
What you cannot do:
- Buy email lists
- Scrape emails from websites
- Add conference contacts without consent
- Use partner/customer lists without consent
Transactional exception:
Password resets, receipts, account alerts do not need marketing opt-in
Emails that are mostly or entirely images
Severity: MEDIUM
Situation: Beautiful designed email that is one big image. Users with images blocked see nothing. Spam filters flag it. Mobile loading is slow. No one can copy text.
Symptoms:
- Single image emails
- No text content visible
- Missing or generic alt text
- Low engagement when images blocked
Why this breaks: Images are blocked by default in many clients. Spam filters are suspicious of image-only emails. Accessibility suffers. Load times increase.
Recommended fix:
Balance images and text:
60/40 rule:
- At least 60% text content
- Images for enhancement, not content
Always include:
- Alt text on every image
- Key message in text, not just image
- Fallback for images-off view
Test:
- Preview with images disabled
- Should still be usable
Example:
<img
src="hero.jpg"
alt="Save 50% this week - use code SAVE50"
style="max-width: 100%"
/>
<p>Use code <strong>SAVE50</strong> to save 50% this week.</p>
Missing or default preview text
Severity: MEDIUM
Situation: Inbox shows "View this email in browser" or random HTML as preview. Lower open rates. First impression wasted on boilerplate.
Symptoms:
- View in browser as preview
- HTML code visible in preview
- No preview component in template
Why this breaks: Preview text is prime real estate - appears right after subject line. Default or missing preview text wastes this space. Good preview text increases open rates 10-30%.
Recommended fix:
Add explicit preview text:
In HTML:
<div style="display:none;max-height:0;overflow:hidden;">
Your preview text here. This appears in inbox preview.
<!-- Add whitespace to push footer text out -->
‌ ‌ ‌ ‌
</div>
With React Email:
<Preview>
Your preview text here. This appears in inbox preview.
</Preview>
Best practices:
- Complement the subject line
- 40-100 characters optimal
- Create curiosity or value
- Different from first line of email
Not handling partial send failures
Severity: HIGH
Situation: Sending to 10,000 users. API fails at 3,000. No tracking of what sent. Either double-send or lose 7,000. No way to know who got the email.
Symptoms:
- No per-recipient send logging
- Cannot tell who received email
- Double-sending issues
- No retry mechanism
Why this breaks: Bulk sends fail partially. APIs timeout. Rate limits hit. Without tracking individual send status, you cannot recover gracefully.
Recommended fix:
Track each send individually:
async function sendCampaign(emails: string[]) {
const results = await Promise.allSettled(
emails.map(async (email) => {
try {
const result = await resend.emails.send({ to: email, ... });
await db.emailLog.create({
email,
status: 'sent',
messageId: result.id,
});
return result;
} catch (error) {
await db.emailLog.create({
email,
status: 'failed',
error: error.message,
});
throw error;
}
})
);
const failed = results.filter(r => r.status === 'rejected');
// Retry failed sends or alert
}
Best practices:
- Log every send attempt
- Include message ID for tracking
- Build retry queue for failures
- Monitor success rate per campaign
Validation Checks
Missing plain text email part
Severity: WARNING
Emails should always include a plain text alternative
Message: Email being sent with HTML but no plain text part. Add 'text:' property for accessibility and deliverability.
Hardcoded from email address
Severity: WARNING
From addresses should come from environment variables
Message: From email appears hardcoded. Use environment variable for flexibility.
Missing bounce webhook handler
Severity: WARNING
Email bounces should be handled to maintain list hygiene
Message: Email provider used but no bounce handling detected. Implement webhook handler for bounces.
Missing List-Unsubscribe header
Severity: INFO
Marketing emails should include List-Unsubscribe header
Message: Marketing email detected without List-Unsubscribe header. Add header for better deliverability.
Synchronous email send in request handler
Severity: WARNING
Email sends should be queued, not blocking
Message: Email sent synchronously in request handler. Consider queuing for better reliability.
Email send without retry logic
Severity: INFO
Email sends should have retry mechanism for failures
Message: Email send without apparent retry logic. Add retry for transient failures.
Email API key in code
Severity: ERROR
API keys should come from environment variables
Message: Email API key appears hardcoded in source code. Use environment variable.
Bulk email without rate limiting
Severity: WARNING
Bulk sends should respect provider rate limits
Message: Bulk email sending without apparent rate limiting. Add throttling to avoid hitting limits.
Email without preview text
Severity: INFO
Emails should include preview/preheader text
Message: Email template without preview text. Add hidden preheader for inbox preview.
Email send without logging
Severity: WARNING
Email sends should be logged for debugging and auditing
Message: Email being sent without apparent logging. Log sends for debugging and compliance.
Collaboration
Delegation Triggers
- copy|subject|messaging|content -> copywriting (Email needs copy)
- design|template|visual|layout -> ui-design (Email needs design)
- track|analytics|measure|metrics -> analytics-architecture (Email needs tracking)
- infrastructure|deploy|server|queue -> devops (Email needs infrastructure)
Email Marketing Stack
Skills: email-systems, copywriting, marketing, analytics-architecture
Workflow:
1. Infrastructure setup (email-systems)
2. Template creation (email-systems)
3. Copy writing (copywriting)
4. Campaign launch (marketing)
5. Performance tracking (analytics-architecture)
Transactional Email
Skills: email-systems, backend, devops
Workflow:
1. Provider setup (email-systems)
2. Template coding (email-systems)
3. Queue integration (backend)
4. Monitoring (devops)
When to Use
Use this skill when the request clearly matches the capabilities and patterns described above.