Add repo-wide auditing and targeted repair scripts for skill metadata. Fix truncated descriptions automatically, keep heading normalization conservative, and remove synthetic boilerplate sections that degrade editorial quality while regenerating repo indexes and catalogs. Fixes #365
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8.2 KiB
name, description, risk, source, date_added
| name | description | risk | source | date_added |
|---|---|---|---|---|
| azure-communication-callautomation-java | Build server-side call automation workflows including IVR systems, call routing, recording, and AI-powered interactions. | unknown | community | 2026-02-27 |
Azure Communication Call Automation (Java)
Build server-side call automation workflows including IVR systems, call routing, recording, and AI-powered interactions.
Installation
<dependency>
<groupId>com.azure</groupId>
<artifactId>azure-communication-callautomation</artifactId>
<version>1.6.0</version>
</dependency>
Client Creation
import com.azure.communication.callautomation.CallAutomationClient;
import com.azure.communication.callautomation.CallAutomationClientBuilder;
import com.azure.identity.DefaultAzureCredentialBuilder;
// With DefaultAzureCredential
CallAutomationClient client = new CallAutomationClientBuilder()
.endpoint("https://<resource>.communication.azure.com")
.credential(new DefaultAzureCredentialBuilder().build())
.buildClient();
// With connection string
CallAutomationClient client = new CallAutomationClientBuilder()
.connectionString("<connection-string>")
.buildClient();
Key Concepts
| Class | Purpose |
|---|---|
CallAutomationClient |
Make calls, answer/reject incoming calls, redirect calls |
CallConnection |
Actions in established calls (add participants, terminate) |
CallMedia |
Media operations (play audio, recognize DTMF/speech) |
CallRecording |
Start/stop/pause recording |
CallAutomationEventParser |
Parse webhook events from ACS |
Create Outbound Call
import com.azure.communication.callautomation.models.*;
import com.azure.communication.common.CommunicationUserIdentifier;
import com.azure.communication.common.PhoneNumberIdentifier;
// Call to PSTN number
PhoneNumberIdentifier target = new PhoneNumberIdentifier("+14255551234");
PhoneNumberIdentifier caller = new PhoneNumberIdentifier("+14255550100");
CreateCallOptions options = new CreateCallOptions(
new CommunicationUserIdentifier("<user-id>"), // Source
List.of(target)) // Targets
.setSourceCallerId(caller)
.setCallbackUrl("https://your-app.com/api/callbacks");
CreateCallResult result = client.createCall(options);
String callConnectionId = result.getCallConnectionProperties().getCallConnectionId();
Answer Incoming Call
// From Event Grid webhook - IncomingCall event
String incomingCallContext = "<incoming-call-context-from-event>";
AnswerCallOptions options = new AnswerCallOptions(
incomingCallContext,
"https://your-app.com/api/callbacks");
AnswerCallResult result = client.answerCall(options);
CallConnection callConnection = result.getCallConnection();
Play Audio (Text-to-Speech)
CallConnection callConnection = client.getCallConnection(callConnectionId);
CallMedia callMedia = callConnection.getCallMedia();
// Play text-to-speech
TextSource textSource = new TextSource()
.setText("Welcome to Contoso. Press 1 for sales, 2 for support.")
.setVoiceName("en-US-JennyNeural");
PlayOptions playOptions = new PlayOptions(
List.of(textSource),
List.of(new CommunicationUserIdentifier("<target-user>")));
callMedia.play(playOptions);
// Play audio file
FileSource fileSource = new FileSource()
.setUrl("https://storage.blob.core.windows.net/audio/greeting.wav");
callMedia.play(new PlayOptions(List.of(fileSource), List.of(target)));
Recognize DTMF Input
// Recognize DTMF tones
DtmfTone stopTones = DtmfTone.POUND;
CallMediaRecognizeDtmfOptions recognizeOptions = new CallMediaRecognizeDtmfOptions(
new CommunicationUserIdentifier("<target-user>"),
5) // Max tones to collect
.setInterToneTimeout(Duration.ofSeconds(5))
.setStopTones(List.of(stopTones))
.setInitialSilenceTimeout(Duration.ofSeconds(15))
.setPlayPrompt(new TextSource().setText("Enter your account number followed by pound."));
callMedia.startRecognizing(recognizeOptions);
Recognize Speech
// Speech recognition with AI
CallMediaRecognizeSpeechOptions speechOptions = new CallMediaRecognizeSpeechOptions(
new CommunicationUserIdentifier("<target-user>"))
.setEndSilenceTimeout(Duration.ofSeconds(2))
.setSpeechLanguage("en-US")
.setPlayPrompt(new TextSource().setText("How can I help you today?"));
callMedia.startRecognizing(speechOptions);
Call Recording
CallRecording callRecording = client.getCallRecording();
// Start recording
StartRecordingOptions recordingOptions = new StartRecordingOptions(
new ServerCallLocator("<server-call-id>"))
.setRecordingChannel(RecordingChannel.MIXED)
.setRecordingContent(RecordingContent.AUDIO_VIDEO)
.setRecordingFormat(RecordingFormat.MP4);
RecordingStateResult recordingResult = callRecording.start(recordingOptions);
String recordingId = recordingResult.getRecordingId();
// Pause/resume/stop
callRecording.pause(recordingId);
callRecording.resume(recordingId);
callRecording.stop(recordingId);
// Download recording (after RecordingFileStatusUpdated event)
callRecording.downloadTo(recordingUrl, Paths.get("recording.mp4"));
Add Participant to Call
CallConnection callConnection = client.getCallConnection(callConnectionId);
CommunicationUserIdentifier participant = new CommunicationUserIdentifier("<user-id>");
AddParticipantOptions addOptions = new AddParticipantOptions(participant)
.setInvitationTimeout(Duration.ofSeconds(30));
AddParticipantResult result = callConnection.addParticipant(addOptions);
Transfer Call
// Blind transfer
PhoneNumberIdentifier transferTarget = new PhoneNumberIdentifier("+14255559999");
TransferCallToParticipantResult result = callConnection.transferCallToParticipant(transferTarget);
Handle Events (Webhook)
import com.azure.communication.callautomation.CallAutomationEventParser;
import com.azure.communication.callautomation.models.events.*;
// In your webhook endpoint
public void handleCallback(String requestBody) {
List<CallAutomationEventBase> events = CallAutomationEventParser.parseEvents(requestBody);
for (CallAutomationEventBase event : events) {
if (event instanceof CallConnected) {
CallConnected connected = (CallConnected) event;
System.out.println("Call connected: " + connected.getCallConnectionId());
} else if (event instanceof RecognizeCompleted) {
RecognizeCompleted recognized = (RecognizeCompleted) event;
// Handle DTMF or speech recognition result
DtmfResult dtmfResult = (DtmfResult) recognized.getRecognizeResult();
String tones = dtmfResult.getTones().stream()
.map(DtmfTone::toString)
.collect(Collectors.joining());
System.out.println("DTMF received: " + tones);
} else if (event instanceof PlayCompleted) {
System.out.println("Audio playback completed");
} else if (event instanceof CallDisconnected) {
System.out.println("Call ended");
}
}
}
Hang Up Call
// Hang up for all participants
callConnection.hangUp(true);
// Hang up only this leg
callConnection.hangUp(false);
Error Handling
import com.azure.core.exception.HttpResponseException;
try {
client.answerCall(options);
} catch (HttpResponseException e) {
if (e.getResponse().getStatusCode() == 404) {
System.out.println("Call not found or already ended");
} else if (e.getResponse().getStatusCode() == 400) {
System.out.println("Invalid request: " + e.getMessage());
}
}
Environment Variables
AZURE_COMMUNICATION_ENDPOINT=https://<resource>.communication.azure.com
AZURE_COMMUNICATION_CONNECTION_STRING=endpoint=https://...;accesskey=...
CALLBACK_BASE_URL=https://your-app.com/api/callbacks
Trigger Phrases
- "call automation Java", "IVR Java", "interactive voice response"
- "call recording Java", "DTMF recognition Java"
- "text to speech call", "speech recognition call"
- "answer incoming call", "transfer call Java"
- "Azure Communication Services call automation"
When to Use
This skill is applicable to execute the workflow or actions described in the overview.