# Discovery Frameworks ## Opportunity Solution Tree (OST) Purpose: continuously connect product outcomes to validated opportunities and tested solutions. Core structure: - Outcome (metric) - Opportunity nodes (needs/pains) - Solution ideas - Experiments OST practice tips: - Keep tree live; update after each interview or test. - Separate opportunity evidence from solution proposals. - Avoid single-branch trees that force one solution. ## Jobs-to-be-Done (JTBD) Use JTBD to understand progress users seek. JTBD template: "When [situation], I want to [motivation], so I can [expected outcome]." JTBD interview focus: - Trigger moments - Current alternatives and workarounds - Purchase/adoption anxieties - Desired progress and success criteria ## Kano Model Classify features by impact on satisfaction: - Must-be: expected baseline features - Performance: more is better - Delighters: unexpected value multipliers - Indifferent: low impact - Reverse: can reduce satisfaction for some users Use Kano when prioritizing solution concepts after problem validation. ## Design Sprint Methodology Typical phases: 1. Understand 2. Sketch 3. Decide 4. Prototype 5. Test Discovery usage: - Compress learning cycle into one week. - Best for high-ambiguity opportunities requiring cross-functional alignment. ## Assumption Prioritization Matrix Map assumptions on two axes: - Risk if wrong (low -> high) - Certainty (low -> high) Priority order: 1. High risk, low certainty (test first) 2. High risk, high certainty (validate quickly) 3. Low risk, low certainty (defer) 4. Low risk, high certainty (document) ## Discovery Evidence Rules - One source is not enough for major decisions. - Triangulate qualitative and quantitative signals. - Predefine decision criteria before test execution. - Archive evidence with date, segment, and method.