Files
claude-skills-reference/c-level-advisor/intl-expansion/references/market-entry-playbook.md
Alireza Rezvani 466aa13a7b feat: C-Suite expansion — 8 new executive advisory roles (2→10) (#264)
* feat: C-Suite expansion — 8 new executive advisory roles

Add COO, CPO, CMO, CFO, CRO, CISO, CHRO advisors and Executive Mentor.
Expands C-level advisory from 2 to 10 roles with 74 total files.

Each role includes:
- SKILL.md (lean, <5KB, ~1200 tokens for context efficiency)
- Reference docs (loaded on demand, not at startup)
- Python analysis scripts (stdlib only, runnable CLI)

Executive Mentor features /em: slash commands (challenge, board-prep,
hard-call, stress-test, postmortem) with devil's advocate agent.

21 Python tools, 24 reference frameworks, 28,379 total lines.
All SKILL.md files combined: ~17K tokens (8.5% of 200K context window).

Badge: 88 → 116 skills

* feat: C-Suite orchestration layer + 18 complementary skills

ORCHESTRATION (new):
- cs-onboard: Founder interview → company-context.md
- chief-of-staff: Routing, synthesis, inter-agent orchestration
- board-meeting: 6-phase multi-agent deliberation protocol
- decision-logger: Two-layer memory (raw transcripts + approved decisions)
- agent-protocol: Inter-agent invocation with loop prevention
- context-engine: Company context loading + anonymization

CROSS-CUTTING CAPABILITIES (new):
- board-deck-builder: Board/investor update assembly
- scenario-war-room: Cascading multi-variable what-if modeling
- competitive-intel: Systematic competitor tracking + battlecards
- org-health-diagnostic: Cross-functional health scoring (8 dimensions)
- ma-playbook: M&A strategy (acquiring + being acquired)
- intl-expansion: International market entry frameworks

CULTURE & COLLABORATION (new):
- culture-architect: Values → behaviors, culture code, health assessment
- company-os: EOS/Scaling Up operating system selection + implementation
- founder-coach: Founder development, delegation, blind spots
- strategic-alignment: Strategy cascade, silo detection, alignment scoring
- change-management: ADKAR-based change rollout framework
- internal-narrative: One story across employees/investors/customers

UPGRADES TO EXISTING ROLES:
- All 10 roles get reasoning technique directives
- All 10 roles get company-context.md integration
- All 10 roles get board meeting isolation rules
- CEO gets stage-adaptive temporal horizons (seed→C)

Key design decisions:
- Two-layer memory prevents hallucinated consensus from rejected ideas
- Phase 2 isolation: agents think independently before cross-examination
- Executive Mentor (The Critic) sees all perspectives, others don't
- 25 Python tools total (stdlib only, no dependencies)

52 new files, 10 modified, 10,862 new lines.
Total C-suite ecosystem: 134 files, 39,131 lines.

* fix: connect all dots — Chief of Staff routes to all 28 skills

- Added complementary skills registry to routing-matrix.md
- Chief of Staff SKILL.md now lists all 28 skills in ecosystem
- Added integration tables to scenario-war-room and competitive-intel
- Badge: 116 → 134 skills
- README: C-Level Advisory count 10 → 28

Quality audit passed:
 All 10 roles: company-context, reasoning, isolation, invocation
 All 6 phases in board meeting
 Two-layer memory with DO_NOT_RESURFACE
 Loop prevention (no self-invoke, max depth 2, no circular)
 All /em: commands present
 All complementary skills cross-reference roles
 Chief of Staff routes to every skill in ecosystem

* refactor: CEO + CTO advisors upgraded to C-suite parity

Both roles now match the structural standard of all new roles:
- CEO: 11.7KB → 6.8KB SKILL.md (heavy content stays in references)
- CTO: 10KB → 7.2KB SKILL.md (heavy content stays in references)

Added to both:
- Integration table (who they work with and when)
- Key diagnostic questions
- Structured metrics dashboard table
- Consistent section ordering (Keywords → Quick Start → Responsibilities → Questions → Metrics → Red Flags → Integration → Reasoning → Context)

CEO additions:
- Stage-adaptive temporal horizons (seed=3m/6m/12m → B+=1y/3y/5y)
- Cross-references to culture-architect and board-deck-builder

CTO additions:
- Key Questions section (7 diagnostic questions)
- Structured metrics table (DORA + debt + team + architecture + cost)
- Cross-references to all peer roles

All 10 roles now pass structural parity:  Keywords  QuickStart  Questions  Metrics  RedFlags  Integration

* feat: add proactive triggers + output artifacts to all 10 roles

Every C-suite role now specifies:
- Proactive Triggers: 'surface these without being asked' — context-driven
  early warnings that make advisors proactive, not reactive
- Output Artifacts: concrete deliverables per request type (what you ask →
  what you get)

CEO: runway alerts, board prep triggers, strategy review nudges
CTO: deploy frequency monitoring, tech debt thresholds, bus factor flags
COO: blocker detection, scaling threshold warnings, cadence gaps
CPO: retention curve monitoring, portfolio dog detection, research gaps
CMO: CAC trend monitoring, positioning gaps, budget staleness
CFO: runway forecasting, burn multiple alerts, scenario planning gaps
CRO: NRR monitoring, pipeline coverage, pricing review triggers
CISO: audit overdue alerts, compliance gaps, vendor risk
CHRO: retention risk, comp band gaps, org scaling thresholds
Executive Mentor: board prep triggers, groupthink detection, hard call surfacing

This transforms the C-suite from reactive advisors into proactive partners.

* feat: User Communication Standard — structured output for all roles

Defines 3 output formats in agent-protocol/SKILL.md:

1. Standard Output: Bottom Line → What → Why → How to Act → Risks → Your Decision
2. Proactive Alert: What I Noticed → Why It Matters → Action → Urgency (🔴🟡)
3. Board Meeting: Decision Required → Perspectives → Agree/Disagree → Critic → Action Items

10 non-negotiable rules:
- Bottom line first, always
- Results and decisions only (no process narration)
- What + Why + How for every finding
- Actions have owners and deadlines ('we should consider' is banned)
- Decisions framed as options with trade-offs
- Founder is the highest authority — roles recommend, founder decides
- Risks are concrete (if X → Y, costs $Z)
- Max 5 bullets per section
- No jargon without explanation
- Silence over fabricated updates

All 10 roles reference this standard.
Chief of Staff enforces it as a quality gate.
Board meeting Phase 4 uses the Board Meeting Output format.

* feat: Internal Quality Loop — verification before delivery

No role presents to the founder without passing verification:

Step 1: Self-Verification (every role, every time)
  - Source attribution: where did each data point come from?
  - Assumption audit: [VERIFIED] vs [ASSUMED] tags on every finding
  - Confidence scoring: 🟢 high / 🟡 medium / 🔴 low per finding
  - Contradiction check against company-context + decision log
  - 'So what?' test: every finding needs a business consequence

Step 2: Peer Verification (cross-functional)
  - Financial claims → CFO validates math
  - Revenue projections → CRO validates pipeline backing
  - Technical feasibility → CTO validates
  - People/hiring impact → CHRO validates
  - Skip for single-domain, low-stakes questions

Step 3: Critic Pre-Screen (high-stakes only)
  - Irreversible decisions, >20% runway impact, strategy changes
  - Executive Mentor finds weakest point before founder sees it
  - Suspicious consensus triggers mandatory pre-screen

Step 4: Course Correction (after founder feedback)
  - Approve → log + assign actions
  - Modify → re-verify changed parts
  - Reject → DO_NOT_RESURFACE + learn why
  - 30/60/90 day post-decision review

Board meeting contributions now require self-verified format with
confidence tags and source attribution on every finding.

* fix: resolve PR review issues 1, 4, and minor observation

Issue 1: c-level-advisor/CLAUDE.md — completely rewritten
  - Was: 2 skills (CEO, CTO only), dated Nov 2025
  - Now: full 28-skill ecosystem map with architecture diagram,
    all roles/orchestration/cross-cutting/culture skills listed,
    design decisions, integration with other domains

Issue 4: Root CLAUDE.md — updated all stale counts
  - 87 → 134 skills across all 3 references
  - C-Level: 2 → 33 (10 roles + 5 mentor commands + 18 complementary)
  - Tool count: 160+ → 185+
  - Reference count: 200+ → 250+

Minor observation: Documented plugin.json convention
  - Explained in c-level-advisor/CLAUDE.md that only executive-mentor
    has plugin.json because only it has slash commands (/em: namespace)
  - Other skills are invoked by name through Chief of Staff or directly

Also fixed: README.md 88+ → 134 in two places (first line + skills section)

* fix: update all plugin/index registrations for 28-skill C-suite

1. c-level-advisor/.claude-plugin/plugin.json — v2.0.0
   - Was: 2 skills, generic description
   - Now: all 28 skills listed with descriptions, all 25 scripts,
     namespace 'cs', full ecosystem description

2. .codex/skills-index.json — added 18 complementary skills
   - Was: 10 roles only
   - Now: 28 total c-level entries (10 roles + 6 orchestration +
     6 cross-cutting + 6 culture)
   - Each with full description for skill discovery

3. .claude-plugin/marketplace.json — updated c-level-skills entry
   - Was: generic 2-skill description
   - Now: v2.0.0, full 28-skill ecosystem description,
     skills_count: 28, scripts_count: 25

* feat: add root SKILL.md for c-level-advisor ClawHub package

---------

Co-authored-by: Leo <leo@openclaw.ai>
2026-03-06 01:35:08 +01:00

6.1 KiB

Market Entry Playbook

Step-by-step framework for entering a new international market.

Phase 0: Validation (4-8 weeks)

Before committing resources, validate demand:

Signal Assessment

Signal Strength Action
Inbound inquiries from the market Strong Fast-track evaluation
Existing customers using from that market Strong Interview them, understand needs
Competitor succeeding there Medium Market exists, but competition too
Partner referral Medium Validate independently
Market research says it's big Weak Research ≠ demand
Board says "we should be in X" Weakest Push back with data

Lightweight Validation

  1. Landing page test — localized landing page with waitlist
  2. Ad spend test — $2-5K in targeted ads, measure conversion
  3. Sales outreach — 20 calls to potential customers in market
  4. Partner conversations — 3-5 potential local partners
  5. Competitor analysis — who's there, what they charge, customer reviews

Pass criteria: At least 2 of: qualified pipeline > $50K, waitlist > 100, partner willing to co-sell.

Phase 1: Planning (4-6 weeks)

Market-Specific GTM

Element Home Market New Market Notes
ICP [your ICP] [adapted ICP] May be different segment
Pricing [home price] [local price] Value-based, not conversion
Channels [home channels] [local channels] Research what works locally
Sales model [home model] [adapted model] Self-serve may not work everywhere
Support [home support] [local support] Language, hours, expectations

Pricing Strategy by Market

  • Developed markets (US, UK, DACH, Nordics): Price for value, premium positioning
  • Growth markets (Southern Europe, Eastern Europe): 20-40% discount from core market
  • Emerging markets (LATAM, SEA): 40-60% discount or different packaging
  • Enterprise everywhere: Don't discount — add local value instead

Regulatory Pre-Work

  1. Data residency requirements (where must data live?)
  2. Industry-specific regulations (healthcare, finance, education)
  3. Tax obligations (VAT, withholding, nexus)
  4. Employment law basics (if hiring)
  5. Import/export restrictions (if applicable)
  6. Timeline to compliance (weeks, months, years?)

Phase 2: Entry (8-12 weeks)

Minimum Viable Presence

Element MVP Full When to Upgrade
Legal entity None (sell cross-border) Local subsidiary Revenue > $500K/year
Team Remote sales + support Local office > 5 local employees
Product English + key translations Full localization Customer feedback demands it
Payments International card processing Local payment methods Conversion drops
Support Home team covers (extended hours) Local support team Volume requires it

Launch Sequence

  1. Week 1-2: Product localization (minimum viable)
  2. Week 3-4: Local pricing and payment setup
  3. Week 5-6: Marketing launch (content, ads, PR)
  4. Week 7-8: Sales activation (outreach, partner launch)
  5. Week 9-12: Iterate based on first customers

First 10 Customers

These are your foundation. Over-invest in their success:

  • Weekly check-ins for first 90 days
  • Dedicated support contact
  • Feedback loop to product team
  • Case study development
  • Referral program

Phase 3: Scale (6-12 months)

When to Invest More

Signal Action
Pipeline > 3x capacity Hire more sales
Support tickets in local language > 30% Hire local support
Regulatory requirement for local entity Establish subsidiary
Revenue > $500K ARR from market Appoint country manager
3+ enterprise deals require local presence Open local office

Country Manager Profile

First local hire matters enormously:

  • Must have: Domain expertise, local network, startup mentality
  • Nice to have: Experience with your type of product
  • Red flag: Wants to build a big team immediately
  • Ideal: Someone who can sell, support, and partner — a generalist

Common Scaling Mistakes

  1. Hiring a country manager too early — Before product-market fit in that market
  2. Building a full local team before proving the model — Expensive and hard to unwind
  3. Letting the local team operate independently — They need to integrate, not isolate
  4. Ignoring local competition — They know the market better than you
  5. Applying home-market playbook — What works in the US may fail in Germany

Market Type Playbooks

Expanding Within Europe (DACH → EU)

  • Regulatory: GDPR already covers you, but check industry-specific
  • Languages: English works for Nordics/Netherlands, but not for France/Spain/Italy
  • Pricing: PPP varies less within EU, but willingness to pay differs
  • Sales: Direct works for DACH/Nordics, partner-heavy for Southern Europe
  • Fastest path: UK → Nordics → Benelux → France → Spain → Italy

Entering the US from Europe

  • Legal: Delaware C-Corp for investment compatibility
  • Sales: Everything is bigger — territories, deal sizes, expectations
  • Pricing: Usually 20-30% higher than Europe
  • Support: US customers expect fast response, US business hours
  • Competition: More competitors, but also more budget
  • Entry: Start with coast (NYC or SF), not middle America

Entering APAC

  • Diversity: APAC is not one market — it's 20+
  • Start: Singapore (English, business-friendly) or Australia
  • Japan/Korea: Need local partner, high localization bar
  • India: Large market, price-sensitive, relationship-driven
  • China: Separate strategy entirely, regulatory complexity extreme

Measuring Success

Metric Month 3 Target Month 6 Target Month 12 Target
Pipeline 10x of revenue target 5x of revenue target 3x of revenue target
Customers 5-10 20-50 50-100+
ARR $50-100K $200-500K $500K-1M
NPS > 30 > 40 > 50
Churn < 5% monthly < 3% monthly < 2% monthly

Metrics should improve each quarter. If they flatten, something's wrong with product-market fit in that specific market.