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layout: layouts/base.njk
title: Terms of Service
description: Firefrost Gaming Terms of Service and Community Guidelines
---

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  <h1 style="font-size: 4rem; font-weight: 900; margin-bottom: 30px; color: #ffffff; text-shadow: 2px 2px 8px rgba(0,0,0,0.7);">Terms of Service</h1>
  <p style="font-size: 1.5rem; color: #a8dadc; max-width: 900px; margin: 0 auto; line-height: 1.8;">Effective April 15, 2026</p>
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    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">1. Acceptance of Terms</h2>
    <p>By accessing Firefrost Gaming services, you agree to these Terms of Service. If you disagree with any part, you may not access our services.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">2. Age Requirement</h2>
    <p>You must be at least 13 years old to use Firefrost Gaming services. Users under 18 require parental consent.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">3. Account Responsibilities</h2>
    <p>You are responsible for maintaining the confidentiality of your account. You agree to accept responsibility for all activities under your account.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">4. Subscriptions and Payments</h2>
    <p>Subscription fees are billed monthly or as one-time payments. Failed payments result in automatic downgrade to Awakened tier after 3-day grace period. Chargebacks result in immediate permanent ban.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">5. Refund Policy</h2>
    <p>Refunds available within 14 days of purchase. Contact support@firefrostgaming.com with proof of purchase.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">6. Community Guidelines</h2>
    <p>Be respectful. No harassment, hate speech, or griefing. Violations result in warnings, temporary bans, or permanent removal.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">7. Service Availability</h2>
    <p>We strive for 99% uptime but do not guarantee uninterrupted service. Scheduled maintenance announced 24 hours in advance.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">8. Governing Law</h2>
    <p>These terms are governed by the laws of Minnesota, United States.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">9. Changes to Terms</h2>
    <p>We reserve the right to modify these terms. Users will be notified of significant changes via email and Discord.</p>
    
    <h2 style="color: #4ecdc4; font-size: 2rem; margin-top: 40px; margin-bottom: 20px;">10. Contact</h2>
    <p>Questions about these terms? Email legal@firefrostgaming.com</p>
    
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