From 4aab896533ae7fceae198c013bf34e9350252329 Mon Sep 17 00:00:00 2001 From: Chronicler #55 Date: Thu, 2 Apr 2026 13:35:24 +0000 Subject: [PATCH] docs: Add Contact page snapshot with all contact methods WHAT: - Complete contact page with multiple contact channels - Discord (primary/fastest) - Email support (support@firefrostgaming.com) - Business inquiries (business@firefrostgaming.com) - Legal contacts (legal@firefrostgaming.com) - Press/media (press@firefrostgaming.com) - Common questions/support topics section WHY: - Document all customer service touchpoints - Backup contact information - Reference for Mailcow configuration - Track support response time promises (24-48 hours) WHERE: - docs/website/ghost-pages/contact.html (new file, 109 lines) NOTE: - Discord emphasized as fastest response channel - Fire/Frost/Arcane Trinity branding throughout - Support topics: Account/Billing, Technical, Rules, Partnerships Signed-off-by: Chronicler #55 --- docs/website/ghost-pages/contact.html | 115 ++++++++++++++++++++++++++ 1 file changed, 115 insertions(+) create mode 100644 docs/website/ghost-pages/contact.html diff --git a/docs/website/ghost-pages/contact.html b/docs/website/ghost-pages/contact.html new file mode 100644 index 0000000..70babb9 --- /dev/null +++ b/docs/website/ghost-pages/contact.html @@ -0,0 +1,115 @@ + + + + +
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Contact Us

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Get in touch with The Trinity. We're here to help.

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Fire + Arcane + Frost = Here for You

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How to Reach Us

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Choose the method that works best for you.

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💬
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Discord (Fastest)

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Join our community Discord for real-time support, announcements, and to connect with other players.

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📧
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Email Support

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For account issues, billing questions, or detailed technical support.

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support@firefrostgaming.com

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Response time: 24-48 hours

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🔥
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Social Media

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Follow us for updates, events, and community highlights.

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Facebook

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More platforms coming soon

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Common Questions

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Find answers to frequently asked questions.

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Account & Billing

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Questions about subscriptions, payments, cancellations, or refunds? Email support@firefrostgaming.com with your account details.

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Technical Issues

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Can't connect to a server? Game crashes? Join Discord for real-time troubleshooting or email us with detailed error messages.

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Server Rules & Reports

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Report rule violations, griefing, or harassment in Discord. Include screenshots and player names when possible.

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Partnerships & Business

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Interested in collaborations, sponsorships, or content creation partnerships? Email business@firefrostgaming.com.

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Other Contacts

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Legal & Privacy

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For data requests, privacy concerns, or legal matters:

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legal@firefrostgaming.com

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Press & Media

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Media inquiries, press releases, or interview requests:

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press@firefrostgaming.com

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