diff --git a/docs/core/tasks.md b/docs/core/tasks.md index 756c588..dcefeec 100644 --- a/docs/core/tasks.md +++ b/docs/core/tasks.md @@ -2565,3 +2565,29 @@ Complete audit of all Firefrost Gaming infrastructure to document every service, --- +### 85. Paymenter Support Page → Discord Redirect +**Time:** 1-2 hours +**Status:** 🔵 TO DO (when Michael is home and on desktop) +**Priority:** Tier 1 — Pre-Launch Polish + +**Decision Made:** All support tickets will live in Discord (Ticket Tool). Paymenter's built-in ticket system will NOT be used. Subscribers needing billing support should be directed to Discord instead. + +**Task:** +1. Log into Paymenter admin at `billing.firefrostgaming.com` +2. Find the support/ticket section — screenshot what subscribers see +3. Determine if it's a simple link swap, a template edit, or requires disabling the module +4. Modify or redirect the page to send users to the Firefrost Gaming Discord +5. Test as a subscriber to confirm the flow works + +**Goal:** +Any subscriber who clicks "Support" in Paymenter ends up in Discord opening a Ticket Tool ticket — not in Paymenter's built-in ticket system. + +**Context:** +Keeping all support in one place (Discord) so Meg and staff only have one queue to manage. Paymenter's built-in ticket system is a good feature but splits attention across two systems. + +**Related:** +- Task #83 (Paymenter → Pterodactyl integration) — do that first +- Ghost Contact page already funnels to Discord (The Publisher completed this) + +--- +