diff --git a/docs/core/tasks.md b/docs/core/tasks.md index 78e00a4..4bb990f 100644 --- a/docs/core/tasks.md +++ b/docs/core/tasks.md @@ -714,6 +714,78 @@ docker exec ollama ollama pull llama3.2-vision:11b # Images (8GB RAM) --- +### **Phase 4: Staff AI Assistant (Staff Wiki Integration)** + +**Purpose:** Embedded AI assistant for staff to answer questions about Firefrost procedures, policies, and server management without bothering Michael/Meg. + +**Use Cases:** +- Server-specific questions ("How do I use WorldEdit on creative server?") +- Policy lookups ("What's our griefing response protocol?") +- Quick troubleshooting ("Player can't connect, what do I check?") +- Learning Firefrost procedures and culture +- Onboarding tool for new staff (builders, moderators, helpers) + +**Implementation Options:** + +**Option A - Embedded Chat Widget (Recommended):** +- Add chat interface to staff.firefrostgaming.com +- Staff logs in via existing auth +- AI responds using Firefrost knowledge base +- Clean, simple, where staff already work + +**Option B - Dedicated Staff Portal:** +- Separate section of Open WebUI on TX1 +- Staff-specific login credentials +- Pre-loaded with Firefrost context +- Usage tracking and conversation logs + +**Option C - Discord Bot:** +- AI responds in staff-only Discord channels +- Staff ask questions where they already hang out +- Logs conversations for review + +**Knowledge Base (What It Knows):** +- Staff wiki content (procedures, SOPs) +- Server-specific guides (WorldEdit, permissions, etc.) +- Firefrost culture and philosophy +- Common troubleshooting steps +- **NOT operations-manual repo** (keeps private stuff private) + +**Access Control:** +- Read-only access (won't edit docs) +- Only sees approved staff documentation +- All conversations logged (optional oversight) +- You control exactly what it can access + +**Benefits:** +- ✅ 24/7 staff support (no waiting for Michael to wake up) +- ✅ Reduces "Michael, how do I...?" interruptions +- ✅ Consistent answers based on documented procedures +- ✅ Onboarding tool for recruitment (supports builder/helper expansion) +- ✅ Self-hosted, free, private, controlled +- ✅ Pairs with recruitment strategy (staff can self-serve answers) + +**Technical Implementation:** +- Uses same TX1 Ollama backend (already deployed in Phases 1-2) +- Add staff-wiki docs to knowledge base +- Configure access permissions +- Deploy chat interface or bot integration +- Test with Michael/Meg before rolling out to staff + +**Timeline:** 2-3 hours after Phases 1-3 complete + +**Dependencies:** +- Phases 1-2 complete (Ollama + models deployed) +- Staff wiki content documented +- Decision on implementation option (A, B, or C) + +**Future Enhancement:** +- Can expand to public-facing "Firefrost Helper" for players (FAQ, basic support) +- Multi-language support for international community +- Voice interface for accessibility + +--- + ### **⚠️ NOT RECOMMENDED: Migrate TX1 Games to NC1** **Analysis (Feb 14, 2026):** Migration provides NO meaningful benefit and introduces unnecessary risk. @@ -741,6 +813,7 @@ docker exec ollama ollama pull llama3.2-vision:11b # Images (8GB RAM) ### **End Result:** +**Personal/DERP Use:** - ✅ Self-hosted AI (80-90% Claude capability) - ✅ $0 monthly cost (vs $20-40 for cloud AI) - ✅ Complete privacy and control @@ -748,6 +821,13 @@ docker exec ollama ollama pull llama3.2-vision:11b # Images (8GB RAM) - ✅ DERP backup ready (partnership survives provider failure) - ✅ Can run multiple models simultaneously +**Staff Support:** +- ✅ 24/7 AI assistant for staff questions +- ✅ Reduces Michael/Meg interruptions +- ✅ Accelerates staff onboarding +- ✅ Consistent policy/procedure answers +- ✅ Supports recruitment and scaling + --- **Related:**