# NC1 Inter-Datacenter Routing Resolution **Date:** February 9, 2026 **Ticket:** #5ae82fd3 **Issue:** TX1 Dallas ↔ NC1 Charlotte could not communicate **Resolution Time:** ~4.5 hours **Status:** ✅ RESOLVED --- ## Problem Statement TX1 (Dallas) and NC1 (Charlotte) could not communicate directly with each other, preventing: - Uptime Kuma monitoring of NC1 from Command Center - Cross-datacenter database architecture - BungeeCord/Velocity proxy networks - Direct server-to-server backups --- ## Diagnostic Work **Test 1: TX1 → NC1 (Dallas to Charlotte)** ``` root@TX1# ping -c 4 216.239.104.130 From 38.68.14.25 icmp_seq=1 Destination Net Unreachable --- 100% packet loss --- ``` Result: TX1's gateway immediately returned "Network Unreachable" **Test 2: NC1 → TX1 (Charlotte to Dallas)** ``` root@NC1# traceroute -n 38.68.14.26 1 216.239.104.129 0.092 ms 2 * * * [times out after 9 hops] ``` Result: Asymmetric routing - NC1 could route toward Dallas but packets timed out **Test 3: Firewall Check** ``` root@TX1# ufw status numbered | grep 216.239 [no results] ``` Result: Not a firewall issue - pure routing problem --- ## Root Cause Missing routing table entry on Breezehost's infrastructure to allow inter-datacenter communication between Dallas and Charlotte facilities. --- ## Resolution **Breezehost Action:** "Just needed a route added on our end" - Brandon E, Feb 9, 2026 **Verification:** ``` root@command-center# ping -c 3 216.239.104.130 3 packets transmitted, 3 received, 0% packet loss ``` **Impact:** - ✅ NC1 now fully monitored by Uptime Kuma (100% uptime) - ✅ Cross-datacenter architecture options enabled - ✅ Complete infrastructure visibility --- ## Lessons Learned 1. **Diagnostic work pays off:** Providing comprehensive test results (ping, traceroute, firewall checks) enabled fast resolution 2. **Ask before assuming:** We assumed inter-DC isolation was intentional - it wasn't 3. **Breezehost is responsive:** 4.5 hour turnaround on infrastructure routing changes 4. **Document everything:** Having ticket history enables future reference --- ## Future Opportunities Unlocked Now that TX1 ↔ NC1 communication works, we can explore: - Centralized MySQL/PostgreSQL database (single instance, both datacenters) - BungeeCord/Velocity proxy networks (seamless player transfers) - Direct backup replication (NC1 → TX1 or vice versa) - Load balancing across datacenters - Failover architectures --- **Breezehost Contact:** Brandon E (Staff) **Appreciation:** "Like always, you guys are legends, I appreciate you" - Michael