Files
firefrost-operations-manual/docs/consultations
Claude 6d1f082c6f Document ModpackChecker Phase 11: Licensing & Support Infrastructure
GEMINI CONSULTATION ROUND 3 COMPLETE

Added Phase 11 (6-8 hours) to flagship completion plan:
- License validation system (BuiltByBit Order ID as key)
- Discord verification bot (/verify-mvc command)
- Gated support channels (#mvc-general + #mvc-support)
- Descriptive UI error messages (highest ROI)
- GitBook knowledge base migration
- Business hours & boundaries (protect Michael's time)
- Community Helper program (6-12 month strategy)

Gemini's Core Philosophy:
"The real anti-piracy measure is gating updates and Discord support"

Key Decisions:
- NO complex DRM/IonCube (breaks panels)
- YES BuiltByBit Order ID validation
- 72-hour phone-home via cron (NOT page load)
- 7-day grace period for validation failures
- SLA: 24-48 hours (underpromise, overdeliver)
- Support hours: Mon-Fri 9am-5pm CST
- Peer support in #mvc-general reduces ticket load

Database schema updated with:
- max_activations, current_activations
- hardware_ids (JSONB for multi-panel)
- status (active/suspended/refunded)

Updated:
- docs/tasks/modpack-version-checker/FLAGSHIP-PRODUCT-COMPLETION-PLAN.md
  Added complete Phase 11 section (300+ lines)
  Updated time estimates: 20-29 hours total
  Updated launch criteria (licensing + support)
  Updated feature matrix

Created:
- docs/consultations/gemini-modpackchecker-round3-licensing-support/GEMINI-RECOMMENDATIONS-SUMMARY.md
  Complete strategic summary
  Implementation checklist
  Success metrics
  Scaling strategy for 10+ products

Total flagship time: 20-29 hours (3-4 work sessions)

Chronicler #64 - Flagship Standard: Do it right or don't do it
2026-04-06 21:40:52 +00:00
..