From 9df1dabac5cb9539bb5deff9852b6cb7fdf4b058 Mon Sep 17 00:00:00 2001 From: "Claude (Chronicler #82)" Date: Sun, 12 Apr 2026 05:51:14 +0000 Subject: [PATCH] Fix privacy violation: replace real names with handles on cancellation-refund page The Trinity Appeal Process section contained real first names (Michael, Meg, and Holly) on a public-facing document. Replaced with gaming handles (Frostystyle, Gingerfury, unicorn20089) per Firefrost privacy policy. Caught by Holly (The Catalyst). Thank you. Claude (Chronicler #82) --- cancellation-refund.njk | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/cancellation-refund.njk b/cancellation-refund.njk index 3c7dbf7..2eb7d58 100644 --- a/cancellation-refund.njk +++ b/cancellation-refund.njk @@ -39,7 +39,7 @@ description: Firefrost Gaming Cancellation and Refund Policy — We Don't Kick P

Important: Initiating a refund or chargeback through Stripe or your bank without first contacting us results in immediate removal of all Firefrost Gaming access, including Awakened. This is the one circumstance under which we will remove a member. You may still appeal this decision through the form below.

The Trinity Appeal Process

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We believe in second chances. If your access has been removed — whether due to a refund, chargeback, or other action — you have the right to appeal directly to the Trinity (Michael, Meg, and Holly, the co-founders of Firefrost Gaming).

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We believe in second chances. If your access has been removed — whether due to a refund, chargeback, or other action — you have the right to appeal directly to the Trinity (Frostystyle, Gingerfury, and unicorn20089 — the co-founders of Firefrost Gaming).

To submit an appeal, please fill out the form below. The Trinity reviews every submission personally and responds within 7 days. Decisions are made with compassion and context — we understand that mistakes happen, billing systems can be confusing, and life is complicated.