* feat: C-Suite expansion — 8 new executive advisory roles Add COO, CPO, CMO, CFO, CRO, CISO, CHRO advisors and Executive Mentor. Expands C-level advisory from 2 to 10 roles with 74 total files. Each role includes: - SKILL.md (lean, <5KB, ~1200 tokens for context efficiency) - Reference docs (loaded on demand, not at startup) - Python analysis scripts (stdlib only, runnable CLI) Executive Mentor features /em: slash commands (challenge, board-prep, hard-call, stress-test, postmortem) with devil's advocate agent. 21 Python tools, 24 reference frameworks, 28,379 total lines. All SKILL.md files combined: ~17K tokens (8.5% of 200K context window). Badge: 88 → 116 skills * feat: C-Suite orchestration layer + 18 complementary skills ORCHESTRATION (new): - cs-onboard: Founder interview → company-context.md - chief-of-staff: Routing, synthesis, inter-agent orchestration - board-meeting: 6-phase multi-agent deliberation protocol - decision-logger: Two-layer memory (raw transcripts + approved decisions) - agent-protocol: Inter-agent invocation with loop prevention - context-engine: Company context loading + anonymization CROSS-CUTTING CAPABILITIES (new): - board-deck-builder: Board/investor update assembly - scenario-war-room: Cascading multi-variable what-if modeling - competitive-intel: Systematic competitor tracking + battlecards - org-health-diagnostic: Cross-functional health scoring (8 dimensions) - ma-playbook: M&A strategy (acquiring + being acquired) - intl-expansion: International market entry frameworks CULTURE & COLLABORATION (new): - culture-architect: Values → behaviors, culture code, health assessment - company-os: EOS/Scaling Up operating system selection + implementation - founder-coach: Founder development, delegation, blind spots - strategic-alignment: Strategy cascade, silo detection, alignment scoring - change-management: ADKAR-based change rollout framework - internal-narrative: One story across employees/investors/customers UPGRADES TO EXISTING ROLES: - All 10 roles get reasoning technique directives - All 10 roles get company-context.md integration - All 10 roles get board meeting isolation rules - CEO gets stage-adaptive temporal horizons (seed→C) Key design decisions: - Two-layer memory prevents hallucinated consensus from rejected ideas - Phase 2 isolation: agents think independently before cross-examination - Executive Mentor (The Critic) sees all perspectives, others don't - 25 Python tools total (stdlib only, no dependencies) 52 new files, 10 modified, 10,862 new lines. Total C-suite ecosystem: 134 files, 39,131 lines. * fix: connect all dots — Chief of Staff routes to all 28 skills - Added complementary skills registry to routing-matrix.md - Chief of Staff SKILL.md now lists all 28 skills in ecosystem - Added integration tables to scenario-war-room and competitive-intel - Badge: 116 → 134 skills - README: C-Level Advisory count 10 → 28 Quality audit passed: ✅ All 10 roles: company-context, reasoning, isolation, invocation ✅ All 6 phases in board meeting ✅ Two-layer memory with DO_NOT_RESURFACE ✅ Loop prevention (no self-invoke, max depth 2, no circular) ✅ All /em: commands present ✅ All complementary skills cross-reference roles ✅ Chief of Staff routes to every skill in ecosystem * refactor: CEO + CTO advisors upgraded to C-suite parity Both roles now match the structural standard of all new roles: - CEO: 11.7KB → 6.8KB SKILL.md (heavy content stays in references) - CTO: 10KB → 7.2KB SKILL.md (heavy content stays in references) Added to both: - Integration table (who they work with and when) - Key diagnostic questions - Structured metrics dashboard table - Consistent section ordering (Keywords → Quick Start → Responsibilities → Questions → Metrics → Red Flags → Integration → Reasoning → Context) CEO additions: - Stage-adaptive temporal horizons (seed=3m/6m/12m → B+=1y/3y/5y) - Cross-references to culture-architect and board-deck-builder CTO additions: - Key Questions section (7 diagnostic questions) - Structured metrics table (DORA + debt + team + architecture + cost) - Cross-references to all peer roles All 10 roles now pass structural parity: ✅ Keywords ✅ QuickStart ✅ Questions ✅ Metrics ✅ RedFlags ✅ Integration * feat: add proactive triggers + output artifacts to all 10 roles Every C-suite role now specifies: - Proactive Triggers: 'surface these without being asked' — context-driven early warnings that make advisors proactive, not reactive - Output Artifacts: concrete deliverables per request type (what you ask → what you get) CEO: runway alerts, board prep triggers, strategy review nudges CTO: deploy frequency monitoring, tech debt thresholds, bus factor flags COO: blocker detection, scaling threshold warnings, cadence gaps CPO: retention curve monitoring, portfolio dog detection, research gaps CMO: CAC trend monitoring, positioning gaps, budget staleness CFO: runway forecasting, burn multiple alerts, scenario planning gaps CRO: NRR monitoring, pipeline coverage, pricing review triggers CISO: audit overdue alerts, compliance gaps, vendor risk CHRO: retention risk, comp band gaps, org scaling thresholds Executive Mentor: board prep triggers, groupthink detection, hard call surfacing This transforms the C-suite from reactive advisors into proactive partners. * feat: User Communication Standard — structured output for all roles Defines 3 output formats in agent-protocol/SKILL.md: 1. Standard Output: Bottom Line → What → Why → How to Act → Risks → Your Decision 2. Proactive Alert: What I Noticed → Why It Matters → Action → Urgency (🔴🟡⚪) 3. Board Meeting: Decision Required → Perspectives → Agree/Disagree → Critic → Action Items 10 non-negotiable rules: - Bottom line first, always - Results and decisions only (no process narration) - What + Why + How for every finding - Actions have owners and deadlines ('we should consider' is banned) - Decisions framed as options with trade-offs - Founder is the highest authority — roles recommend, founder decides - Risks are concrete (if X → Y, costs $Z) - Max 5 bullets per section - No jargon without explanation - Silence over fabricated updates All 10 roles reference this standard. Chief of Staff enforces it as a quality gate. Board meeting Phase 4 uses the Board Meeting Output format. * feat: Internal Quality Loop — verification before delivery No role presents to the founder without passing verification: Step 1: Self-Verification (every role, every time) - Source attribution: where did each data point come from? - Assumption audit: [VERIFIED] vs [ASSUMED] tags on every finding - Confidence scoring: 🟢 high / 🟡 medium / 🔴 low per finding - Contradiction check against company-context + decision log - 'So what?' test: every finding needs a business consequence Step 2: Peer Verification (cross-functional) - Financial claims → CFO validates math - Revenue projections → CRO validates pipeline backing - Technical feasibility → CTO validates - People/hiring impact → CHRO validates - Skip for single-domain, low-stakes questions Step 3: Critic Pre-Screen (high-stakes only) - Irreversible decisions, >20% runway impact, strategy changes - Executive Mentor finds weakest point before founder sees it - Suspicious consensus triggers mandatory pre-screen Step 4: Course Correction (after founder feedback) - Approve → log + assign actions - Modify → re-verify changed parts - Reject → DO_NOT_RESURFACE + learn why - 30/60/90 day post-decision review Board meeting contributions now require self-verified format with confidence tags and source attribution on every finding. * fix: resolve PR review issues 1, 4, and minor observation Issue 1: c-level-advisor/CLAUDE.md — completely rewritten - Was: 2 skills (CEO, CTO only), dated Nov 2025 - Now: full 28-skill ecosystem map with architecture diagram, all roles/orchestration/cross-cutting/culture skills listed, design decisions, integration with other domains Issue 4: Root CLAUDE.md — updated all stale counts - 87 → 134 skills across all 3 references - C-Level: 2 → 33 (10 roles + 5 mentor commands + 18 complementary) - Tool count: 160+ → 185+ - Reference count: 200+ → 250+ Minor observation: Documented plugin.json convention - Explained in c-level-advisor/CLAUDE.md that only executive-mentor has plugin.json because only it has slash commands (/em: namespace) - Other skills are invoked by name through Chief of Staff or directly Also fixed: README.md 88+ → 134 in two places (first line + skills section) * fix: update all plugin/index registrations for 28-skill C-suite 1. c-level-advisor/.claude-plugin/plugin.json — v2.0.0 - Was: 2 skills, generic description - Now: all 28 skills listed with descriptions, all 25 scripts, namespace 'cs', full ecosystem description 2. .codex/skills-index.json — added 18 complementary skills - Was: 10 roles only - Now: 28 total c-level entries (10 roles + 6 orchestration + 6 cross-cutting + 6 culture) - Each with full description for skill discovery 3. .claude-plugin/marketplace.json — updated c-level-skills entry - Was: generic 2-skill description - Now: v2.0.0, full 28-skill ecosystem description, skills_count: 28, scripts_count: 25 * feat: add root SKILL.md for c-level-advisor ClawHub package --------- Co-authored-by: Leo <leo@openclaw.ai>
375 lines
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375 lines
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Markdown
# Cash Management Reference
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Cash is the oxygen of a startup. You can be unprofitable for years. You cannot be out of cash for a day.
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---
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## 1. Cash Flow Management
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### The Cash Equation
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```
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Ending Cash = Beginning Cash
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+ Cash collected from customers
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- Cash paid to employees
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- Cash paid to vendors
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- Cash paid for infrastructure
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- Debt service
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+/- Financing activities
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Note: This is NOT the P&L. Revenue recognition ≠ cash collected.
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```
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### Where Cash Hides (and Leaks)
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**Cash sources you might be under-using:**
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- Deferred revenue (annual billing locks in cash 12 months early)
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- Customer deposits on enterprise contracts
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- Vendor payment terms (Net 60 instead of Net 30 = free float)
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- AWS/GCP startup credits (often $25K–$100K available, widely unused)
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- Revenue-based financing on predictable MRR
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- Venture debt (non-dilutive, available post-Series A)
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**Cash drains that sneak up on you:**
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- Annual software licenses paid in Q1 (budget for the lump sum)
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- Event sponsorships (often 6-12 months in advance)
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- Recruiting fees (15-25% of first-year salary, due on hire)
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- Legal fees (data room prep, fundraise close = $50K–$200K surprise)
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- Late-paying enterprise customers (Net 60 in contract, pays Net 90 in practice)
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### Cash Flow vs P&L: The Gap
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**Scenario: $1M enterprise deal signed December 31**
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```
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P&L impact (accrual):
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December revenue: $83K (1/12 of annual)
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Cash impact:
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If billed annually upfront: +$1,000K in December (GREAT)
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If billed quarterly: +$250K in December (good)
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If billed monthly: +$83K in December (fine)
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If Net 60 terms: +$0 in December, +$83K in February (cash drag)
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```
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**The CFO's job:** Maximize the timing difference between cash in and cash out.
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- Collect from customers as early as possible (annual upfront, early payment discounts)
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- Pay vendors as late as possible (maximize payment terms)
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- Never confuse deferred revenue (a liability) with actual cash (it is cash — just count it right)
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---
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## 2. Treasury and Banking Strategy
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### Account Structure
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```
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Operating Account (primary bank):
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Balance: 3-6 months of operating expenses
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Purpose: Payroll, vendor payments, day-to-day ops
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Product: Business checking or high-yield business savings
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Bank: Chase, SVB successor (First Citizens), Mercury, Brex
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Reserve Account (secondary or same bank):
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Balance: Everything above operating float
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Purpose: Reserve; move to operating as needed
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Product: Money market fund or T-Bill ladder
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Target yield (2024-2025): 4.5%–5.2%
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Products: Vanguard VMFXX, Fidelity SPAXX, or direct T-Bills via TreasuryDirect
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Emergency Account (separate bank):
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Balance: 1-2 months expenses
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Purpose: If primary bank has issues (SVB taught this lesson)
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Product: Business savings
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```
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**FDIC coverage:** $250K per depositor per institution. For balances above $250K at a single bank, either:
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- Use CDARS/ICS (bank sweeps into multiple FDIC-insured accounts automatically)
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- Spread across multiple banks
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- Move excess to T-Bills (backed by US government, not FDIC, but safer)
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**After SVB (March 2023):** Every CFO should have at least 2 banking relationships. If one bank fails or freezes, you can make payroll.
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### Yield on Cash
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At $3M cash, the difference between 0% (checking) and 5% (T-Bills) is $150K/year.
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That's a month of runway for a $150K/month burn company. **Get yield on reserves.**
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```
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Monthly yield on $3M at 5%: ~$12,500
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Annual: ~$150,000
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This is not optional. Set it up once and automate.
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```
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---
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## 3. AR/AP Optimization
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### Accounts Receivable: Get Paid Faster
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**Billing model impact on cash:**
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```
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Annual Upfront Quarterly Monthly Net 30 Monthly
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Cash Day 1: 100% of ACV 25% of ACV 8.3% 0%
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Cash Month 2: 0% (done) 0% 8.3% 8.3%
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12-month total: 100% 100% 100% 100%
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For $100K ACV customer, Year 1 cash:
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Annual upfront: $100K immediately
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Monthly Net 30: $8.3K × 11 months = $91.7K (1 month lag)
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Cash benefit: $100K vs $91.7K = $8.3K benefit + no collection risk
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```
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**Push for annual billing. Make it easy with a discount:**
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```
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"Pay annually and get 2 months free (16% discount)"
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Most SMB customers will take this.
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Enterprise: use MSA structure with annual invoicing, not month-to-month.
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```
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**AR Aging Policy:**
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```
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> 0-30 days: Current. No action.
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> 30-60 days: Friendly reminder from AR team.
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> 60-90 days: Escalate to Customer Success.
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> 90 days: CFO or CEO-level outreach. Consider collections.
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> 120 days: Reserve for bad debt. Legal/collections.
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Reserve policy: 50% of 90-120 day AR, 100% of > 120 days
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```
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**What slows down collections:**
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- Wrong contact (billing contact vs. user) — get finance contact during onboarding
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- Enterprise PO required — know this upfront, not when invoice is due
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- Credit holds or budget freeze — your CSM should surface these early
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- Invoice errors — every wrong invoice extends payment by 30-60 days
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### Accounts Payable: Pay Slower
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**Standard terms by vendor type:**
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```
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SaaS tools: Net 30 default. Push for Net 45 or Net 60 at scale.
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Cloud providers: Pay as you go. Apply for credits first.
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Professional services (agencies, lawyers): Net 30 minimum. Get Net 45 where possible.
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Rent/office: Whatever the lease says. Negotiate quarterly payments if you can.
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Payroll: Pay on time. Never delay payroll. Ever.
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```
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**Early payment discount trap:**
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```
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"2/10 Net 30" means: 2% discount if you pay in 10 days, else pay in 30.
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Annual cost of NOT taking this: 2% × (365/(30-10)) = ~36% APY
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ALWAYS take early payment discounts > 2%.
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Never take discounts < 1%.
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```
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**AP workflow:**
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1. All invoices → finance inbox (not individual employees)
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2. Approval required above threshold ($500 for startups)
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3. Pay at end of terms, not when invoice arrives
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4. Batch payments weekly (not daily) to reduce processing overhead
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---
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## 4. Runway Extension Tactics
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Use these when you need to extend runway without raising. Ranked by speed and impact.
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### Tier 1: Fast Cash (Days)
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**Annual billing campaign:**
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```
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Target: Existing monthly customers
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Offer: 2 months free (16% discount) or 1 month free (8% discount) for annual upfront
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Process: CSM-led email campaign to all monthly customers
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Impact: $X MRR × 12 × conversion rate = immediate cash injection
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Timeline: 2-4 weeks
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No dilution. No debt. High impact.
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```
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**Prepayment incentive for pipeline:**
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```
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For deals in late stage, offer annual upfront pricing with 10-15% discount.
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Close rate may increase. Cash timing dramatically improves.
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```
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### Tier 2: Cost Control (2-4 Weeks)
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**Hiring freeze:**
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```
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Every unfilled role = salary × 1.25 per month.
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For a 30-person company, 3 open roles at $150K average:
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Monthly savings: 3 × $150K × 1.25 / 12 = $47K/month
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Over 6 months: $280K
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Impact: Immediate. No blood.
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```
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**Software audit:**
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```
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Pull all credit card charges and ACH debits.
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Cancel any subscription not used in 30 days.
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Typical savings: $3K-$15K/month at Series A stage.
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Tools: Vendr, Spendesk, or just a spreadsheet of recurring charges.
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```
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**Cloud cost optimization:**
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```
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Right-size instances (dev/staging don't need prod-scale)
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Reserve instances (1-year reserved = 30-40% savings vs on-demand)
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Delete unused resources (load balancers, IPs, old snapshots)
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Typical savings: 20-35% of current cloud bill
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```
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### Tier 3: Vendor Renegotiation (2-6 Weeks)
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**Payment term extension:**
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```
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Ask key vendors for Net 60 instead of Net 30.
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$500K in AP × 30 days = $500K × (30/365) = ~$41K cash float improvement
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Won't always work, but vendors often say yes to good customers.
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```
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**Renewal timing:**
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```
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Push annual renewals to later in the year.
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Preserve cash for Q1 (typically heaviest sales hiring quarter).
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```
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**Vendor credits:**
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```
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AWS: AWS Activate (up to $100K for qualified startups)
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GCP: Google for Startups (up to $200K)
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Azure: Microsoft for Startups (up to $150K)
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Stripe: Revenue share programs
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Hubspot: Startup pricing (90% off)
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```
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### Tier 4: Financing (Weeks to Months)
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**Revenue-based financing:**
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```
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Providers: Clearco, Capchase, Pipe, Arc
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Structure: Advance 3-6 months of MRR. Repay with % of monthly revenue.
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Cost: Typically 6-12% annualized.
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Speed: 1-2 weeks to close.
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When to use: Bridge to next ARR milestone before raising equity.
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When NOT to use: When burn rate is structural (will consume the advance fast).
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```
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**Venture debt:**
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```
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Providers: SVB (now First Citizens), Western Technology Investment, Hercules, TriplePoint
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Structure: Term loan, typically 3-6x monthly gross burn
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Interest: Prime + 2-4% + warrants
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When available: Post-Series A, when revenue is predictable
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Typical timing: Add alongside an equity round (don't raise debt when you need equity)
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Impact: Extends runway 3-6 months without dilution
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When NOT to use: If you might trip financial covenants (minimum cash, revenue)
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```
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**Convertible bridge:**
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```
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Existing investors write bridge note: $500K-$2M at favorable terms.
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Structure: Converts at discount (10-20%) or cap into next equity round.
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When to use: You're 60-90 days from closing an equity round and need cash to get there.
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When NOT to use: As a long-term strategy. Bridge-to-bridge is a death spiral.
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```
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### Tier 5: Structural Cost Reduction (Weeks + Impact on Morale)
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**Salary deferrals (founders first):**
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```
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Founders take 20-30% salary reduction, accrued for future repayment.
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Signals commitment to team and investors.
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Only ask employees to follow if founders go first.
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Always pay market rate to key non-founder employees — you can't afford to lose them.
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```
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**Reduction in force (RIF):**
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```
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Threshold: If burn multiple > 3x and growth < 20% YoY, a RIF is likely necessary.
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Sizing: Model to achieve at least 12 months runway without fundraising.
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Rule: Don't do a RIF twice. Size it right the first time.
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Two small RIFs destroy morale worse than one decisive one.
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Process: Legal counsel required. WARN Act (60-day notice) if > 100 employees.
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Focus cuts: G&A and underperforming sales roles first. Protect engineering and key revenue.
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```
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---
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## 5. When to Cut vs When to Invest
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### The Framework
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**Cut when:**
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- Burn multiple > 2x and growth is decelerating
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- Runway < 9 months with no fundraise imminent
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- LTV:CAC declining for 3+ consecutive months
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- Any spend category with no measurable return in 90 days
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- Headcount in functions not directly tied to near-term revenue or product-market fit
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**Invest when:**
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- Magic number > 1 (every dollar in S&M returns > $1 in gross profit)
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- LTV:CAC > 3x in a specific channel (pour money in)
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- Gross margin > 70% (unit economics are healthy; growth is the constraint)
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- Cohort data improving (retention getting better → LTV going up → invest in growth)
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- CAC payback < 12 months (you get your money back fast enough to keep reinvesting)
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### The False Economy Trap
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**Don't cut:**
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- Top-of-funnel demand gen that generates qualified pipeline (if CAC payback is < 12 months, this is your best investment)
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- Engineering capacity on core product (technical debt compounds and slows you down permanently)
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- Key account managers on your largest customers (churn from top customers is catastrophic)
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**Cut these first:**
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- Conference sponsorships with no measurable pipeline
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- Tools and subscriptions with < 5 users or < 30% utilization
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- Agency spend that could be done in-house
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- Roadmap items that aren't tied to retention or expansion revenue
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- Any G&A spend that isn't legally required
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### Decision Triggers (Pre-Define These)
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Don't make these decisions in a crisis. Define the triggers now:
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```
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At 12 months runway: Review all discretionary spend. Start fundraise process.
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At 9 months runway: Implement hiring freeze. Fundraise is mandatory.
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At 6 months runway: Cut non-essential spend 20%. If no fundraise term sheet, run RIF model.
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At 4 months runway: Execute RIF. Explore all financing options. Notify board.
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At 3 months runway: Emergency plan only. All options on table (bridge, strategic, wind down).
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```
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---
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## Key Formulas
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```python
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# Net burn
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net_burn = gross_burn - revenue_collected
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# Runway (months)
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runway_months = cash_balance / net_burn
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# Cash conversion cycle
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ccc = days_sales_outstanding + days_inventory_held - days_payable_outstanding
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# Lower CCC = better cash efficiency
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# Days Sales Outstanding (DSO)
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dso = (accounts_receivable / revenue) * 30 # monthly revenue
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# Days Payable Outstanding (DPO)
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dpo = (accounts_payable / cogs) * 30 # target: maximize this
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# Working capital
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working_capital = current_assets - current_liabilities
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# Quick ratio (liquidity)
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quick_ratio_liquidity = (cash + ar) / current_liabilities
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# Target: > 1.5 (you can pay short-term obligations without selling assets)
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# Free cash flow
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fcf = operating_cash_flow - capex
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```
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