* feat: C-Suite expansion — 8 new executive advisory roles Add COO, CPO, CMO, CFO, CRO, CISO, CHRO advisors and Executive Mentor. Expands C-level advisory from 2 to 10 roles with 74 total files. Each role includes: - SKILL.md (lean, <5KB, ~1200 tokens for context efficiency) - Reference docs (loaded on demand, not at startup) - Python analysis scripts (stdlib only, runnable CLI) Executive Mentor features /em: slash commands (challenge, board-prep, hard-call, stress-test, postmortem) with devil's advocate agent. 21 Python tools, 24 reference frameworks, 28,379 total lines. All SKILL.md files combined: ~17K tokens (8.5% of 200K context window). Badge: 88 → 116 skills * feat: C-Suite orchestration layer + 18 complementary skills ORCHESTRATION (new): - cs-onboard: Founder interview → company-context.md - chief-of-staff: Routing, synthesis, inter-agent orchestration - board-meeting: 6-phase multi-agent deliberation protocol - decision-logger: Two-layer memory (raw transcripts + approved decisions) - agent-protocol: Inter-agent invocation with loop prevention - context-engine: Company context loading + anonymization CROSS-CUTTING CAPABILITIES (new): - board-deck-builder: Board/investor update assembly - scenario-war-room: Cascading multi-variable what-if modeling - competitive-intel: Systematic competitor tracking + battlecards - org-health-diagnostic: Cross-functional health scoring (8 dimensions) - ma-playbook: M&A strategy (acquiring + being acquired) - intl-expansion: International market entry frameworks CULTURE & COLLABORATION (new): - culture-architect: Values → behaviors, culture code, health assessment - company-os: EOS/Scaling Up operating system selection + implementation - founder-coach: Founder development, delegation, blind spots - strategic-alignment: Strategy cascade, silo detection, alignment scoring - change-management: ADKAR-based change rollout framework - internal-narrative: One story across employees/investors/customers UPGRADES TO EXISTING ROLES: - All 10 roles get reasoning technique directives - All 10 roles get company-context.md integration - All 10 roles get board meeting isolation rules - CEO gets stage-adaptive temporal horizons (seed→C) Key design decisions: - Two-layer memory prevents hallucinated consensus from rejected ideas - Phase 2 isolation: agents think independently before cross-examination - Executive Mentor (The Critic) sees all perspectives, others don't - 25 Python tools total (stdlib only, no dependencies) 52 new files, 10 modified, 10,862 new lines. Total C-suite ecosystem: 134 files, 39,131 lines. * fix: connect all dots — Chief of Staff routes to all 28 skills - Added complementary skills registry to routing-matrix.md - Chief of Staff SKILL.md now lists all 28 skills in ecosystem - Added integration tables to scenario-war-room and competitive-intel - Badge: 116 → 134 skills - README: C-Level Advisory count 10 → 28 Quality audit passed: ✅ All 10 roles: company-context, reasoning, isolation, invocation ✅ All 6 phases in board meeting ✅ Two-layer memory with DO_NOT_RESURFACE ✅ Loop prevention (no self-invoke, max depth 2, no circular) ✅ All /em: commands present ✅ All complementary skills cross-reference roles ✅ Chief of Staff routes to every skill in ecosystem * refactor: CEO + CTO advisors upgraded to C-suite parity Both roles now match the structural standard of all new roles: - CEO: 11.7KB → 6.8KB SKILL.md (heavy content stays in references) - CTO: 10KB → 7.2KB SKILL.md (heavy content stays in references) Added to both: - Integration table (who they work with and when) - Key diagnostic questions - Structured metrics dashboard table - Consistent section ordering (Keywords → Quick Start → Responsibilities → Questions → Metrics → Red Flags → Integration → Reasoning → Context) CEO additions: - Stage-adaptive temporal horizons (seed=3m/6m/12m → B+=1y/3y/5y) - Cross-references to culture-architect and board-deck-builder CTO additions: - Key Questions section (7 diagnostic questions) - Structured metrics table (DORA + debt + team + architecture + cost) - Cross-references to all peer roles All 10 roles now pass structural parity: ✅ Keywords ✅ QuickStart ✅ Questions ✅ Metrics ✅ RedFlags ✅ Integration * feat: add proactive triggers + output artifacts to all 10 roles Every C-suite role now specifies: - Proactive Triggers: 'surface these without being asked' — context-driven early warnings that make advisors proactive, not reactive - Output Artifacts: concrete deliverables per request type (what you ask → what you get) CEO: runway alerts, board prep triggers, strategy review nudges CTO: deploy frequency monitoring, tech debt thresholds, bus factor flags COO: blocker detection, scaling threshold warnings, cadence gaps CPO: retention curve monitoring, portfolio dog detection, research gaps CMO: CAC trend monitoring, positioning gaps, budget staleness CFO: runway forecasting, burn multiple alerts, scenario planning gaps CRO: NRR monitoring, pipeline coverage, pricing review triggers CISO: audit overdue alerts, compliance gaps, vendor risk CHRO: retention risk, comp band gaps, org scaling thresholds Executive Mentor: board prep triggers, groupthink detection, hard call surfacing This transforms the C-suite from reactive advisors into proactive partners. * feat: User Communication Standard — structured output for all roles Defines 3 output formats in agent-protocol/SKILL.md: 1. Standard Output: Bottom Line → What → Why → How to Act → Risks → Your Decision 2. Proactive Alert: What I Noticed → Why It Matters → Action → Urgency (🔴🟡⚪) 3. Board Meeting: Decision Required → Perspectives → Agree/Disagree → Critic → Action Items 10 non-negotiable rules: - Bottom line first, always - Results and decisions only (no process narration) - What + Why + How for every finding - Actions have owners and deadlines ('we should consider' is banned) - Decisions framed as options with trade-offs - Founder is the highest authority — roles recommend, founder decides - Risks are concrete (if X → Y, costs $Z) - Max 5 bullets per section - No jargon without explanation - Silence over fabricated updates All 10 roles reference this standard. Chief of Staff enforces it as a quality gate. Board meeting Phase 4 uses the Board Meeting Output format. * feat: Internal Quality Loop — verification before delivery No role presents to the founder without passing verification: Step 1: Self-Verification (every role, every time) - Source attribution: where did each data point come from? - Assumption audit: [VERIFIED] vs [ASSUMED] tags on every finding - Confidence scoring: 🟢 high / 🟡 medium / 🔴 low per finding - Contradiction check against company-context + decision log - 'So what?' test: every finding needs a business consequence Step 2: Peer Verification (cross-functional) - Financial claims → CFO validates math - Revenue projections → CRO validates pipeline backing - Technical feasibility → CTO validates - People/hiring impact → CHRO validates - Skip for single-domain, low-stakes questions Step 3: Critic Pre-Screen (high-stakes only) - Irreversible decisions, >20% runway impact, strategy changes - Executive Mentor finds weakest point before founder sees it - Suspicious consensus triggers mandatory pre-screen Step 4: Course Correction (after founder feedback) - Approve → log + assign actions - Modify → re-verify changed parts - Reject → DO_NOT_RESURFACE + learn why - 30/60/90 day post-decision review Board meeting contributions now require self-verified format with confidence tags and source attribution on every finding. * fix: resolve PR review issues 1, 4, and minor observation Issue 1: c-level-advisor/CLAUDE.md — completely rewritten - Was: 2 skills (CEO, CTO only), dated Nov 2025 - Now: full 28-skill ecosystem map with architecture diagram, all roles/orchestration/cross-cutting/culture skills listed, design decisions, integration with other domains Issue 4: Root CLAUDE.md — updated all stale counts - 87 → 134 skills across all 3 references - C-Level: 2 → 33 (10 roles + 5 mentor commands + 18 complementary) - Tool count: 160+ → 185+ - Reference count: 200+ → 250+ Minor observation: Documented plugin.json convention - Explained in c-level-advisor/CLAUDE.md that only executive-mentor has plugin.json because only it has slash commands (/em: namespace) - Other skills are invoked by name through Chief of Staff or directly Also fixed: README.md 88+ → 134 in two places (first line + skills section) * fix: update all plugin/index registrations for 28-skill C-suite 1. c-level-advisor/.claude-plugin/plugin.json — v2.0.0 - Was: 2 skills, generic description - Now: all 28 skills listed with descriptions, all 25 scripts, namespace 'cs', full ecosystem description 2. .codex/skills-index.json — added 18 complementary skills - Was: 10 roles only - Now: 28 total c-level entries (10 roles + 6 orchestration + 6 cross-cutting + 6 culture) - Each with full description for skill discovery 3. .claude-plugin/marketplace.json — updated c-level-skills entry - Was: generic 2-skill description - Now: v2.0.0, full 28-skill ecosystem description, skills_count: 28, scripts_count: 25 * feat: add root SKILL.md for c-level-advisor ClawHub package --------- Co-authored-by: Leo <leo@openclaw.ai>
213 lines
7.8 KiB
Markdown
213 lines
7.8 KiB
Markdown
# Scenario Planning Reference
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## Shell's Scenario Planning Methodology
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Shell invented modern scenario planning in the 1970s after the oil crisis. Core insight: **scenarios are not forecasts — they're tools for thinking.**
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### Shell's Principles (adapted for startups)
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1. **Scenarios are mutually exclusive, collectively exhaustive** — they cover the space of possibilities without overlapping
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2. **2x2 matrix** — pick 2 critical uncertainties (not risks — uncertainties); cross them to get 4 scenarios
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3. **Name the scenarios** — named scenarios are remembered; numbered ones aren't
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4. **Identify predetermined elements** — things that will happen regardless of scenario (regulatory changes, tech trends)
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5. **Early indicators** — each scenario has signals you can monitor today
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### Shell's 2x2 for Startups
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Critical uncertainties for early-stage SaaS:
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| | Market grows fast | Market grows slow |
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|---|---|---|
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| **We raise successfully** | "Blue Ocean" — execute hard | "Ramp Carefully" — efficiency focus |
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| **We bridge/delay raise** | "Scrappy Growth" — ramen profitability | "Survival Mode" — cut to core |
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Build your war room sessions around whichever quadrant is most relevant right now.
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---
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## Monte Carlo Thinking for Startups
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Monte Carlo = running thousands of simulations with random variables to understand probability distributions.
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You don't need software. Apply the mental model:
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### The Mental Monte Carlo Process
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1. **Identify the key variables** (3-5 max)
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2. **Assign ranges** — not point estimates
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- CAC: $6K–$12K (uniform distribution)
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- Close rate: 20%–40% (normal, mean 30%)
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- Churn: 5%–20% (right-skewed — bad tail is worse)
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3. **Run mental scenarios** — pick low/mid/high for each
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4. **Identify the combinations that kill you** — which variable combinations make runway hit zero?
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5. **Focus hedging on** the 20% of combinations that account for 80% of kill scenarios
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### Practical Monte Carlo Heuristic
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For revenue forecasting, always state:
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- **P90** (90% confidence you'll exceed this)
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- **P50** (median case)
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- **P10** (only 10% chance you'll exceed this — your "stretch")
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Boards respect ranges. Point estimates are usually wrong and make you look naive.
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---
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## Pre-Mortem Technique
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A pre-mortem asks: *"It's 12 months from now. We failed. Why?"*
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It's the opposite of planning (which asks why you'll succeed). It surfaces hidden risks that optimism suppresses.
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### Running a Pre-Mortem
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**Setup:**
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- Time: 90 minutes
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- Participants: leadership team
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- Facilitator: neutral (COO, or external)
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- Assumption: "It's [date 12 months out]. The company failed / missed its major goal. This is real."
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**Phase 1 — Silence (10 minutes):**
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Each person writes their top 3 reasons the failure happened. No discussion.
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**Phase 2 — Round Robin (30 minutes):**
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Each person shares one reason per turn. Facilitator captures on whiteboard. No debate yet.
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**Phase 3 — Cluster (20 minutes):**
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Group similar causes. Identify the top 5 clusters.
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**Phase 4 — Probability & Impact (20 minutes):**
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For each cluster: P(likely) × impact = risk score. Rank.
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**Phase 5 — Mitigation (10 minutes):**
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Top 3 risks: what one action would most reduce each?
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### Pre-Mortem Prompt Variants
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- "It's March 2027. We ran out of money. Why?"
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- "It's Q4. We lost 3 enterprise customers in 60 days. What happened?"
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- "It's next year. Our top competitor took 40% of the market. How?"
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- "It's 18 months from now. Half the engineering team left. What triggered it?"
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---
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## Cascade Effect Mapping
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Cascades are where most startups get surprised. The first hit is expected — the second and third aren't.
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### Cascade Mapping Format
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Draw as a chain:
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```
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INITIAL EVENT
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↓ [immediate effect: domain, severity, timeline]
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SECONDARY EFFECT
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↓ [cascade mechanism: how A causes B]
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TERTIARY EFFECT
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↓ [cascade mechanism]
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END STATE [runway impact, ARR impact, team impact]
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```
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### Common Cascade Patterns
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**Revenue → Cash → People:**
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```
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Customer churns ($400K ARR)
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↓ CFO: runway drops 14→9 months; bridge needed
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↓ CHRO: hiring freeze; morale drops; attrition risk
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↓ CTO: roadmap slips; key engineers leave for certainty
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↓ CPO: product quality drops; more churn risk
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↓ CRO: harder to win new logos without product velocity
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END STATE: Death spiral if not interrupted at step 2
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```
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**Fundraise → Operations → Product:**
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```
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Fundraise delayed 6 months
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↓ CFO: bridge at unfavorable terms; equity dilution
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↓ COO: freeze all non-essential spend; process degrades
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↓ CPO: roadmap cut to 40% of planned scope
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↓ CTO: no infra investment; tech debt accelerates
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↓ CRO: product gaps start losing deals to feature-complete competitors
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END STATE: Weaker position at next raise; lower valuation
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```
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**People → Product → Revenue:**
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```
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Lead engineer + 2 seniors leave (30% of eng team)
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↓ CTO: velocity drops 50%; critical features slip Q3→Q4
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↓ CPO: Q4 launch cancelled; roadmap confidence collapses
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↓ CRO: 3 enterprise deals cite product timeline → delays/losses
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↓ CFO: $600K pipeline at risk; raises needed earlier
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END STATE: Fundraise from position of weakness; team morale spiral
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```
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### Identifying Cascade Break Points
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Every cascade has a point where intervention is cheapest. Find it:
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- Step 1: Very expensive to prevent (existential)
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- Step 2: Moderate cost (management action)
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- Step 3: Cheap (early signal response)
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Always try to interrupt at Step 2 or earlier.
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---
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## Trigger-Based Contingency Plans
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Triggers are measurable signals you commit to acting on **before** the scenario fully materializes.
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### Trigger Design Principles
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1. **Measurable** — not "things look bad" but "cash below $800K"
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2. **Leading, not lagging** — triggers should fire 60-90 days before the crisis
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3. **Pre-committed responses** — when trigger fires, the action is already decided
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4. **Owner assigned** — who watches for this trigger?
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### Trigger Examples
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**Cash / Runway:**
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```
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Trigger: Cash drops below $1M (or runway < 6 months)
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Pre-committed response:
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- CFO: activate credit line within 48 hours
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- CEO: begin bridge conversations with existing investors
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- COO: implement 20% spend reduction plan (already drafted)
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Owner: CFO (weekly cash report to CEO)
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```
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**Customer Health:**
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```
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Trigger: Any customer >10% ARR shows 3 of: [sponsor gone dark, usage -25%,
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no renewal discussion by 90 days before contract end, missed QBR]
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Pre-committed response:
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- CRO: executive escalation call within 48 hours
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- CPO: product health review scheduled
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- CEO: direct outreach if escalation fails
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Owner: CRO (health score dashboard, weekly)
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```
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**Fundraise:**
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```
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Trigger: <3 term sheets after 8 weeks of active process
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Pre-committed response:
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- CEO: expand process to 10 additional firms
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- CFO: model bridge scenarios; draft bridge terms
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- COO: prepare 90-day cost reduction plan
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Owner: CEO (weekly fundraise status)
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```
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---
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## How Many Scenarios to Model
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**Answer: 3-4 max per planning cycle.**
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The math: 3 scenarios × 6 domains × 3 severity levels = 54 combinations. That's already overwhelming. More scenarios don't improve decisions — they paralyze them.
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### The Right 3-4 Scenarios
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1. **Most likely adverse scenario** — what actually keeps you up at night
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2. **Market/macro scenario** — something outside your control
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3. **Black swan** — low probability, existential if it hits
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4. **Compound scenario** — your top 2 adverse events happening simultaneously
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### What Kills Scenario Planning
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- **Too many scenarios** — decision paralysis
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- **Only modeling what's comfortable** — survivorship bias
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- **No pre-committed responses** — it's just worry, not planning
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- **Not revisiting** — scenarios from 12 months ago are often irrelevant
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- **Treating scenarios as forecasts** — they're possibilities, not predictions
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- **Confusing risk with uncertainty** — risk has known probabilities; uncertainty doesn't
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