- Add SKILL.md with 300+ lines of incident response playbook - Implement incident_classifier.py: severity classification and response recommendations - Implement timeline_reconstructor.py: event timeline reconstruction with phase analysis - Implement pir_generator.py: comprehensive PIR generation with multiple RCA frameworks - Add reference documentation: severity matrix, RCA frameworks, communication templates - Add sample data files and expected outputs for testing - All scripts are standalone with zero external dependencies - Dual output formats: JSON + human-readable text - Professional, opinionated defaults based on SRE best practices This POWERFUL-tier skill provides end-to-end incident response capabilities from detection through post-incident review.
44 lines
1.3 KiB
Plaintext
44 lines
1.3 KiB
Plaintext
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INCIDENT CLASSIFICATION REPORT
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CLASSIFICATION:
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Severity: SEV2
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Confidence: 100.0%
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Reasoning: Classified as SEV2 based on: keywords: slow; user impact: 25%
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Timestamp: 2026-02-16T12:42:41.889774+00:00
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RECOMMENDED RESPONSE:
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Primary Team: UX Engineering
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Supporting Teams: Product Engineering, Frontend Team
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Response Time: 15 minutes
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INITIAL ACTIONS:
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1. Assign incident commander (Priority 1)
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Timeout: 30 minutes
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Assign IC and establish coordination channel
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2. Create incident tracking (Priority 1)
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Timeout: 5 minutes
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Create incident ticket with details and timeline
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3. Assess customer impact (Priority 2)
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Timeout: 15 minutes
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Determine scope and severity of user impact
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4. Engage response team (Priority 2)
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Timeout: 30 minutes
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Page appropriate technical responders
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5. Begin investigation (Priority 3)
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Timeout: 15 minutes
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Start technical analysis and debugging
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COMMUNICATION:
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Subject: ⚠️ [SEV2] web-frontend - Users reporting slow page loads on the main websit...
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Urgency: SEV2
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Recipients: on-call, engineering-leadership, product-team
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Channels: pager, slack, email
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Update Frequency: Every 30 minutes
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