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claude-skills-reference/product-team/product-analytics/references/dashboard-templates.md

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Dashboard Templates

1. Executive Dashboard Template

Purpose: quick company-level product signal for leadership.

Sections:

  1. North Star trend (current, target, trailing 12 periods)
  2. Growth summary (new users/accounts, activation)
  3. Retention summary (short-term + medium-term cohorts)
  4. Revenue-linked product indicators
  5. Risks and actions

Suggested KPI block:

KPI Current Target Delta Owner Action
North Star
Activation Rate
W8 Retention
Paid Conversion

2. Product Health Dashboard Template

Purpose: monitor full user journey and detect bottlenecks.

Sections:

  1. Acquisition funnel by channel/segment
  2. Activation funnel with drop-off points
  3. Cohort retention matrix + curve chart
  4. Feature adoption distribution
  5. Reliability metrics tied to user outcomes

Recommended views:

  • Weekly cohort retention heatmap
  • Funnel stage conversion waterfall
  • Segment comparison (SMB vs enterprise)
  • New vs returning user behavior split

3. Feature Adoption Dashboard Template

Purpose: evaluate feature launch quality and ongoing usage.

Sections:

  1. Exposure and eligibility count
  2. First-use adoption rate
  3. Repeat usage rate (2nd, 3rd, nth use)
  4. Time-to-adoption from signup/activation
  5. Impact on primary outcomes (retention, conversion)

Adoption KPI examples:

Metric Definition
First-use adoption Users who used feature at least once / eligible users
Repeat adoption Users with 2+ uses / users with first use
Sustained adoption Users with usage in 3 of last 4 weeks
Time to adoption Median days from eligibility to first use

Dashboard Design Rules

  • Keep each dashboard to one decision horizon (weekly ops vs quarterly strategy).
  • Always annotate major product releases on charts.
  • Add threshold bands for risk detection.
  • Show metric definitions next to charts.
  • Include a short "what changed" narrative block.