Claude 69f9956d1b Add Discord Onboarding & MVC Support Infrastructure Guide
Complete implementation guide for Holly covering:

PART 1: TWO-STAGE ONBOARDING SYSTEM
- Stage 1: Wanderer onboarding (Discord Native)
  - Forced rules acceptance
  - See ALL channels (FOMO strategy)
  - Can post in #general, #rules, #open-a-ticket
  - "Stop wandering. You found home."

- Stage 2: Subscriber onboarding (Carl-bot + Arbiter)
  - BOTH: Carl-bot DM + #choose-your-roles mention
  - Fire/Frost path selection
  - Server role selection
  - Notification preferences
  - "You're family now. Make this place yours."

PART 2: MODPACKCHECKER SUPPORT ECOSYSTEM
- #mvc-general (public peer support chat)
- #mvc-support (private tickets via Ticket Tool, role-gated)
- 🎙️ MVC Voice Support (live troubleshooting)
- 📋 MVC Help Forum (searchable FAQs, pre-seeded threads)

Complete with:
- Step-by-step setup instructions
- Permission configurations
- Carl-bot reaction role templates
- Ticket Tool 7th category setup
- Forum pre-seed content (3 starter threads)
- Testing checklists
- 2-3 hour implementation timeline

Strategy approved by Michael and Holly.

Chronicler #64 - Building welcoming infrastructure
2026-04-06 22:01:58 +00:00
2026-03-11 11:13:35 -05:00

🔥❄️ Firefrost Gaming — Operations Manual

Document ID: FFG-ROOT-001
Version: 2.0
Last Updated: February 12, 2026
Status: 🟢 CURRENT


What This Is

The complete operational repository for Firefrost Gaming — a subscription-based Minecraft server network built on the philosophy of Fire + Frost = Where Passion Meets Precision.

This repository contains infrastructure documentation, deployment guides, planning documents, branding assets, consultant archives, and the relationship context that makes Firefrost more than just servers.

Current Infrastructure

6 Servers — 2 dedicated (Dallas, Charlotte) + 4 VPS (Dallas, Charlotte, Chicago x2)
12 Game Servers — 6 on TX1 (Dallas), 6 on NC1 (Charlotte)
8 Management Services — Gitea, Uptime Kuma, MkDocs, Code-Server, Automation, NextCloud, Wiki.js (Subscribers), Wiki.js (Staff)

Repository Structure

├── docs/core/          — Critical living documents (scope, manifest, tasks)
├── docs/relationship/  — Partnership context, consultants, legacy
├── docs/deployment/    — Service deployment guides
├── docs/planning/      — Strategy, design, roadmap, ideas backlog
├── docs/reference/     — Technical reference, architecture decisions
├── docs/external/      — Provider communications, friend assistance
├── docs/sandbox/       — Brainstorming sessions (Gemini, Claude)
├── docs/archive/       — Historical session logs and completed plans
├── automation/         — Deployment automation system
├── branding/           — Logos, backgrounds, visual assets
├── photos/             — Consultant photo archive (249 photos by year)
└── web/                — Nginx configurations

Key Documents

Start here: SESSION-HANDOFF-PROTOCOL.mdDOCUMENT-INDEX.md

For current server inventory, see docs/core/infrastructure-manifest.md (FFG-CORE-002).
For project scope and roadmap, see docs/core/project-scope.md (FFG-CORE-001).

The Team

  • Michael "Frostystyle" Krause — Owner/Operator, Technical Lead (The Wizard)
  • Meg "Gingerfury" — Community Manager (The Emissary)
  • The Six Consultants — Butter, Oscar, Jack, Skye, Jasmine, Midnight Noir (They're family, not pets)

Document Standards

All documents follow FFG-STD-001 — the Firefrost Revision Control Standard. See docs/core/revision-control-standard.md.


Maintained By: The Wizard & The Chronicler
Fire + Frost + Foundation = Where Love Builds Legacy 💙🔥❄️


Revision History

Version Date Author Change Type Description
1.0 2026-02-08 Michael + Claude Initial Basic Phase 0 readme
2.0 2026-02-12 The Chronicler Rewrite Complete rewrite reflecting current state (8 services, 6 servers, 12 game servers). Updated repo structure. Applied FFG-STD-001.
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